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Optimove & Dynamic Integrate to Combine Multichannel Orchestration

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MarTech Cube
Dec 10, 2020 10:03
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Optimove, the Relationship Marketing Hub, and Dynamic Yield, the Experience Optimization Platform, today announced a strategic integration that will allow brands to ensure each customer receives the optimal marketing treatment across channels.

With this integration, marketers have the ability to leverage Optimove’s multichannel orchestration and optimization capabilities with Dynamic Yield’s real-time personalization technology, the benefits of which include:

  • Enriched customer profiles with real-time data: Unify all customer data from sources such as CRM, service clouds, and data warehouses via Optimove and incorporate powerful engagement-level data captured by Dynamic Yield from apps and websites.
  • Multichannel personalization and orchestration: Deliver seamless and consistent campaigns by using Optimove to orchestrate customer communications via any channel and then ensure they receive the same message and offer upon clicking-through to the brand’s website or app with Dynamic Yield.
  • A continuous optimization loop: Leverage Optimove’s customer behavior modeling to maximize the impact of every campaign, further optimizing each online experience at the variation-level through Dynamic Yield.

“Customers who experience end-to-end personalized journeys exhibit greater brand loyalty and have a higher lifetime value,” said Yoav Susz, VP Revenue at Optimove. “By combining Optimove’s multichannel orchestration engine with Dynamic Yield’s personalization platform, marketers can seamlessly create personalized and synchronized interactions across channels and touchpoints.”

https://www.martechcube.com/optimove-dynamic-integrate-to-combine-multichannel-orchestration/

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MarTech Cube
Dec 10, 2020 10:03
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