Many users encounters, Webcam Black Screen Issue on Window 10. This issue occurs when the update to Window 10 and also because of outdated webcam driver. For help or support, the customer can contact to the expert of Microsoft via www.office.com/setup get the download with free key office for windows 10.
Method To Resolve Webcam Black Screen Issue on Window 10:
- Download Latest Driver from Webcam Manufacturer:
First, you should go on your manufacturer’s website and then just look for a driver to your webcam which is compatible with the version of Windows which you have installed. If in case, a new version of drivers for Windows 10 is available then you should uninstall the current drivers which you use and then install the new drivers from the website.
- Update your Webcam Driver:
For this, in the search box you should write Device Manager. If it is ask by a user account controls window, then you should left click on the Yes button just to allow making changes in this window. From the left side panel, you should expand the Imaging devices group. After this, you should locate your camera and right-click on it and then choose Update Driver. Now, you should click on Browse my computer for driver software. Then, you should left-click on the Let me pick from a list of device drivers on my computer. At this point, you should left-click on the USB Video device. Here, you have to left-click on the Next button which is located in the lower side of the window. Now from here, you should follow the instructions which are there on the screen and then finish the driver update of your webcam in Windows 10. When the update is complete, you should reboot your Windows 10 device. www.office.com/setup
- Update your Recording Application:
You should uninstall the application which you are trying to use the webcam. Then, you should go on Microsoft Store and then look for the latest version of the application which is compatible with Windows 10. Now, you should download and install the latest application. At last, you should reboot your Windows 10 device when the installation is finish. www office com setup
- Uninstall your Webcam Driver:
For this, you should open Device Manager. And then you should locate your webcam and then right-click on it. After this, you should choose Uninstall device from the menu. Now, you have to click on Uninstall to proceed. Then, you have to click on Scan for hardware changes icon and then wait till the Windows installs the necessary drivers.
- Add an Additional Light Source:
This issue can be fix just by adding an additional light source. If in case, your webcam shows a black screen, then you should use a flashlight and just point it at your camera. After this, your webcam will start working again.
- Change your Exposure Settings:
You should open Skype and then go to Tools and just select Options. After this, you should go to Video settings and then click on Webcam settings. Now, you should go to the Camera Control tab and then check the Auto checkbox which is next to Exposure.
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The above method will help you to fix Webcam Black Screen Issue on Window 10. If the user need assistance, just contact Microsoft Office via office.com/setup find download with free key office for windows.
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