4. Cloud-Based Deployment
Whether your business wants to reach for The Cloud or keep your feet on the ground, look for features in a healthcare medical content management system that let you be wherever you want to be through:
· Cloud-based storage permitting users to have access without geographical constraints
· Options for on-site storage, or even a hybrid of cloud-based and on-site, to meet your organization’s needs
· Speed and security for all options
In an industry where flexibility is hard to come by, healthcare has more options today for medical document management that can be accessed wherever and whenever users are at the moment. Cloud-based records management has gained traction substantially as working in the cloud has become more routine and normalized in business, and especially as individuals in your organization have gotten more familiar due to their personal use of virtual content.
Whether your business wants to push into the cloud or stay grounded in physical space and storage, your healthcare content management platform should be flexible enough to meet whatever requirements you have.
5. Integration with Your Legacy Systems
Cause delight instead of friction by choosing an enterprise content management system for your healthcare business that feels like an upgrade instead of just another app to learn. Frictionless features of the ECM should:
· Seamlessly integrate with your established CRM, ERP, or HRM
· Eliminate the need for users to switch back and forth constantly between tools
· Improve efficiency as the systems work as one to manage your content
How many apps do you use in the course of a normal workday? The reality is probably more than you might guess, and requiring employees to use too many apps or systems will lead to frustration. 67% of surveyed workers revealed they’d love it if they could take care of everything they work on in a single window. Having to constantly switch and even sign into different apps wastes time and harms employee morale.
A great ECM avoids those issues by fitting into your existing systems — the ones you and your teams have used for years and know inside and out — with the ease of a final puzzle piece to complete the whole picture. Users will only feel the benefits of having better processes and workflows because the medical content management system has become an integral part of what they use daily.
6. Artificial Intelligence (AI) and Machine Learning
Good tech is evolving tech, and your healthcare enterprise content management system should be at the forefront of what’s available:
· Smart technology that learns from day one of installation
· Intelligent capture of data and text through OCR and even more robust technology
· Adaptive analysis that does the heavy lifting of combing through mountains of data
Healthcare will always be a person-to-person industry due to the nature of its mission: to improve the health and lives of the patients it serves. Yet we all know machines and technology have advanced the delivery of healthcare to heights we could only dream about a century ago.
Machines and technology can also support humans in healthcare through medical document management and, as AI and machine learning gain prevalence, they can help you gain time and accuracy by delving into the details of health records. And, just as your best employees learn to do their jobs better over time, machine learning in your ECM continues to improve once it gets started with your healthcare documentation.
A Great Prognosis for Your Health Organization
In healthcare, finding out what’s wrong is the first step to figuring out how to make it right. As technology and expectations continue to evolve drastically for how health is delivered — and especially how well it is delivered — zeroing in on ways to make health content management work better is a great and necessary step for your organization to take.
And just as every patient is different, so too is every medical business. The features and benefits you want in an enterprise content management system for healthcare will be specialized for what your goals are, even as they also meet more common requirements familiar to this industry.
BENTECH gets that what you do every day impacts lives and is impacted by strict regulations, which is why we offer ECM solutions that organize your business areas across the board. From your accounting to supply chain and human resources to healthcare records, we help you stay compliant, agile, and organized through our content management solutions for healthcare.
When you’re ready to give your content management a clean bill of health, BENTECH is ready to deliver the treatment you need.