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‘AI is a vital part of the fourth industrial revolution and will impact every aspect of people’s life’- Fei Fei Li, Professor at Stanford University.Artificial Intelligence has been one of the most reformative technological inventions in the history of humankind as it has made information systems more adaptive for humans.
Over the years, AI has played a definitive role in redefining different industry sectors & sections and the insurance sector in this context has a similar story as well.We need no superlative analysis to understand the importance of medical insurance, especially in the present turbulent times of the global pandemic.
Artificial Intelligence (AI) and Machine Learning (ML) have proved to be a vital cog that has streamlined end-to-end claim settlement, thereby increasing customer satisfaction.
The mediclaim management process can now be done faster and better with fewer or no errors.Gartner, in 2016, predicted that almost 1/3rd of the companies on a global level would use AI in at least one aspect of their sales process by 2020.
Moreover, there have been cases where the mediclaim insurance companies have instigated investigative operations to find the genuineness of the claim done by the policyholder.
Through in-depth data analytics, insurers can automate the process of fraud detection.It helps them to pre-assess the claims while simultaneously automating the damage evaluation process.After understanding the changes in brief that Artificial Intelligence (AI) and Machine Learning (ML) has brought in the insurance sector, we now dig deep to see the role these two techniques play.Role of AI and ML in the health insurance sectorThe expansion of AI and ML in different industry sectors, especially in the last decade or so has opened new avenues for the insurance industry and has allowed the insurers to provide a better customer experience.
Check Alia Malhotra Reddit profile and come to know what I posted on reddit about artificial intelligence, machine learning, technology and many more.
Like every other industry, data has also been the core of the insurance industry.
Over the due course of time, what actually has changed is the amount of data and the speed at which machines are processing it for driving useful insights.
Data-driven insights play a vital role in boosting this industry by making decisions based on facts, figures, and user patterns.
Insurance providers adopt Artificial Intelligence (AI) & Machine Learning (ML) technologies to enhance the end-user experience, develop improved solutions for increasing operational efficiency, and build accurate underwriting models.Machine Learning is an application of Artificial Intelligence technology that allows computer systems to deploy algorithms for learning and improving my experience.
Such algorithms are used for building mathematical models which can be used as training data, allowing systems to make decisions & predictions.AI & ML in Insurance IndustryAI and ML technologies make it easier for insurance providers to use the data at their desired pace and way.
Many organizations in this industry have access to data that is usually structured and stored in databases.
