Etihad Airways 24 Hour Cancellation Policy
Per Etihad’s cancellation policy for 2021, only refundable tickets can be canceled and fully refunded. From the fare conditions mentioned on your ticket, you will know if you can cancel your ticket, and if so, how much you will be charged for canceling.
Etihad Airways 24 Hour Cancellation Policy
However, in some cases, you can cancel your ticket and get a full refund.
Etihad’s cancellation policy allows you to claim a full refund on your flight booking if:
- Any flight on your itinerary was canceled.
- You have tested positive for COVID between 48 and 96 hours before your flight from an approved government facility.
- Your travel is restricted by government regulations that prevent you from traveling.
Return conditions
To qualify for a refund under the Etihad Airways Cancellation Policy, you must meet the following conditions:
You must have purchased your ticket directly from Etihad Airlines or a travel agency in the United States, Canada, or the European Union (including the United Kingdom and Switzerland).
Your travel date must be between October 1, 2020 and September 30, 2021.
You must request a refund no later than 14 days before your flight departs.
Etihad’s cancellation policy allows you to claim a full refund of the unused portion of your ticket if your flight is delayed at least 5 hours and you decide not to travel.
You can also get a full refund if you book an airline ticket to or from the United States at least 7 days before your flight’s scheduled departure and cancel it within 24 hours of purchase. You must also have booked your ticket through the Etihad outlet in the United States.
Etihad Airways’ ticket cancellation policy also allows you to cancel your ticket and claim a full refund if you have a fully refundable ticket and your ticket’s fare conditions state so.
What is Etihad Airways’ cancellation policy?
If you do not qualify for a full refund, you may be charged a cancellation fee based on your ticket fare rules.
The cancellation fee will depend on:
- Your rate type, that is, Deal, Saver, Classic, or Flex.
- Your route.
- If you have booked multiple rates, the most restrictive rate will apply.
- The cancellation fee will depend on the fare rules of your original ticket.
- Infant tickets are fully refundable.
- If you cancel within 96 hours of your flight, you will be charged an additional 10% fee.
You will not be charged to refund (or change) your flight reservation if an accompanying person or immediate family member dies (valid documentation will be required).
- You will be charged a no-show fee if you miss your flight.
- You must inform Etihad Airways, as soon as possible, that you will miss your flight, otherwise your return / next flight could be canceled.
- If you are flying with a partner airline, you will need to contact them directly.
- To cancel a ticket reserved for a third party, you will need to do so directly.
Etihad cancellation policy within 24 hours
Etihad Airways allows cancellations within 24 hours only for flights booked to or from the United States. Based on the 24-hour cancellation policy, if you book a ticket to or from the United States (from a US point of sale) at least 7 days prior to departure and cancel within 24 hours of the reservation, you are entitled to a full refund.
Your refund will be processed within 7 days of your request.
Etihad Airways ticket cancellation procedure
- The cancellation policy for etihad airways tickets is quite simple: you can cancel your plane ticket:
- Online through Manage my reservation
- Remember, if you bought your ticket from a third party, such as a travel agent or an online website, you should contact them directly.
How to cancel an Etihad reservation by phone
To cancel your Etihad reservation over the phone, call + 1–866–399–0587. This number is toll free in the US and Canada and is open 24/7.
How to cancel Etihad booking online
The Etihad Airways ticket cancellation procedure for online flight cancellations is as follows:
- Go to Etihad.com
- On the Manage tab, select View or change reservation
- (that appears in Manage your reservation).
- Enter your reservation reference / ticket number and last name.
- Click the button Find my reservation.
- Select the flight you want to cancel.
- Follow the instructions on the screen to cancel your reservation.
- You can also change or cancel your Etihad Airways flight reservation with the mobile app.