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How to Repair a Black and White QuickBooks Desktop Screen

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Dharmendra Singh
How to Repair a Black and White QuickBooks Desktop Screen

QuickBooks Desktop ERP software is a business accounting system that can be used on-premises in a variety of industries. Intuit QuickBooks Desktop supports up to 30-40 users, with user limits varying by QuickBooks product.

Many of us are eager to put it behind us and look forward to the new year. With the release of QuickBooks Desktop, the latest version of its best-selling accounting software, Intuit has gotten a head start on the new year.


Software display issues are quite common on both Windows and Mac operating systems, and QuickBooks is no exception. The user may encounter display errors after using QuickBooks for an extended period of time. In reality, some of the fields in QuickBooks Desktop are displayed in black rather than white. If the QuickBooks desktop is black and white, you may experience a number of symptoms. Several similar cases have been reported, ranging from a QuickBooks grey screen to missing icons. With our blog, we've got you covered. Examine the steps to resolve QuickBooks black boxes to QuickBooks black screen, i.e., general display issues.


Fixing QuickBooks Black Boxes with Tested Methods

QuickBooks black boxes can be resolved with quick fixes such as those listed below. However, a Black and White Screen in QuickBooks Desktop can sometimes indicate a much more serious problem. It could appear as a result of system corruption, and taking the wrong step could result in the loss of important company files. As a result, if this is your first encounter with such errors, follow the troubleshooting steps listed below in the order listed.


Fix QuickBooks black and white screen issue with the Quick Fix my Program tool

Download and install the QuickBooks Tools Hub

  • Close QuickBooks if it is open.
  • Save the QuickBooks Tool Hub file in a location where you can easily find it.
  • When the file is finished downloading, run QuickBooksToolHub.exe.
  • Open the program by clicking on it.


Use Quick Fix my Program to solve QuickBooks black and white issue

  • When QuickBooks Tools Hub opens, select Program Problems.
  • Finally, to resolve the QuickBooks black and white screen issue, select Quick Fix my Programs.
  • If you're still seeing black bars in QuickBooks, try the next method.

The video card drivers must be updated to the most recent version.

  • To begin updating video card drivers, press Windows + R to open the Run window.
  • The Run command window appears, and you must type dxdiag into the text box.
  • Select Dialog 1 by pressing Enter. Note the Manufacturer and Model.
  • After that, download the necessary updates.


Change your Windows theme to Basic.

  • Choose from the list of Windows Basic Themes.
  • After restarting your computer, launch QuickBooks. Check to see if the QuickBooks black screen has been removed.

Edit the QBW.ini file

  • Close QuickBooks and press the Windows key.
  • In the search text box, type the correct path in the file. The file location is provided below for you to copy and paste:
  • Enterprise Solutions 17.0- C: ProgramData Intuit QuickBooks Enterprise Solutions 17.0 QBW.ini QuickBooks 2017- C: ProgramData Intuit QuickBooks 2017 QBW.ini
  • When the file opens, add the text [COLORS] at the bottom.
  • Classic= Open QuickBooks and save this file.

To remove QuickBooks black boxes, change the screen resolution.

  • Start the Registry Editor (exe).
  • Navigate to the "HKEY LOCAL MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionWindows" folder.
  • Increase the GDIProcessHandleQuota value from 10000 to 65535.
  • Restart the system after closing the Registry Editor.

Re-register the QuickBooks Program file

  • Right-click on the bat files in the QuickBooks Company file location.
  • From there, select Run as Administrator.
  • Bat files must be run as a Windows Administrator.
  • You will see a command window with a scrolling file path. When the bat file utility finishes, the window will close.
  • Check that the QuickBooks Desktop Fields are still showing black rather than white.


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Dharmendra Singh
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