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Ruby Tuesday Takes HR Digital To Better Engage Employees

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James Dalporto
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Ruby Tuesday managed a significant reduction in its drop-off rate.

Ruby Tuesday now has better analytics on factors such as employee retention and training, helping business leaders understand the engagement level of employees.

Improving the application process is just one part of a broader digital transformation across the business at Ruby Tuesday, including elements such as shifting more of the company s marketing to digital channels.

Reduced IT support, increased innovation focus: Ruby Tuesday s HR team still needs IT support for some activities, but now less of that HR-related IT effort is spent on maintenance activities.

With the time saved on application maintenance, Collins HR analysts and the HR IT team can spend their time on more strategic goals, such as exploring whether to use options like those raised by the Oracle optimization team.

Collins HR team piloted its first HR system implementation within four months, a breakneck pace for such a large organization.

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James Dalporto
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