Shame that, in spite of all the gizmos, he doesn t have the equivalent of real-time event analytics to help him predict some of the scrapes he gets himself and his colleagues into.
Insightful as this is, continually looking over your shoulder won t help the business move forward.
Quantitative focuses on counting, summing, and averaging what s happened.
That way, you can tailor your tactical and strategic actions to control business outcomes.
Event analytics start with the creation of a single analytical data set that defines and captures events from all channels related to all products and services, for all customers .
Furthermore, by using predictive techniques in machine learning you can begin to anticipate the next event.