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Delivery Service Brings Groceries to Your Fridge When You’re Away

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John Feeney

A Scandinavian courier company, PostNord AB, and supermarket chain, ICA AB, are testing the new service with about 20 households in the Swedish capital, promising that messengers will remove their shoes and unpack online deliveries, even when customers are away.

Kiku Mlosch, a 29-year-old German product manager living in Stockholm who has agreed to help test the delivery system, said she enjoys not having to wait at home and isn t too concerned about security.

The Swedish experiment is part of a global race aimed at solving one of the main headaches facing retailers and logistics companies from Amazon.com Inc. to United Parcel Service Inc.: elusive customers.

Unlike some more futuristic ideas, such as drone deliveries, the Swedish proposal appears to have the potential of quickly becoming operational on a large scale, said Matthias Winkenbach, director of the Massachusetts Institute of Technology s Megacity Logistics Lab.

Users can hand out access passes, possibly limited to a particular time period, to visitors, family members or delivery people, through a smartphone application, while being updated on the exact position of the lock through built-in sensors.

Also in Sweden, Volvo Cars Corp. has launched tests to deliver goods to the trunks of Internet-connected autos.

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