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Why we should worry about Facebook's Trending topics disaster

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Charles Gilbert
Aug 31, 2016 23:41
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Facebook isn't a great place to get your news.

Yet millions of Americans use the social network to learn about what's going on in the world every day.

The company fired several trained journalists from the Trending team last Friday, leaving artificial intelligence and technical staff to identify and deliver stories to the site's users.

To that end, the Trending feature — the list of stories you see on the right side of your News Feed on the desktop or after you tap the search bar in the mobile app — now strips away the context that would've been written by Facebook's journalists and only displays simple terms that are buzzing on the social network.

If you click or mouse over a term, you'll see a headline from a news source like Mashable.

A lot of people are upset about how the change rolled out, calling the new Trending feature a "disaster," "a public embarrassment" and "half-baked quiche."

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Charles Gilbert
Aug 31, 2016 23:41
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