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You’re Allowed to Keep Products Retailers Accidentally Send

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John Murphy
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If a company makes a mistake and sends an extra item you didn t order, you have an ethical obligation to return it, but legally, you don t have to send it back.

It s yours to keep.

As Consumerist points out, The Federal Trade Commission FTC explains the rules fairly clearly.

According to the FTC website:

What do you do when you receive merchandise that you didn t order?

According to the Federal Trade Commission, you don t have to pay for it.

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John Murphy
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