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Ornamo award Mikko Koivisto: "Finnish companies understand really well service design"

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Val Strefeler

Ornamo awarded the service designer Mikko koivisto for today, Monday the design field recognition, Ornamo award.

hello, I as the lead service designer and customer experience manager at working Koivistoa will be held in Finnish service design industry as a pioneer, who has contributed to the growth of the industry in Finland.

"the customer companies want for themselves more and more service design expertise, and service design agencies offer organisational development related services.

Projects are more strategic, we do services strategies – we are not the individual service in the development of catch up but we're filing the entire service business.

When the first service design companies started operating in Finland in the early 2000s, they focused mainly on services and processes, i.e., how their services were used.

Later in the service design, expanded product innovation and the value of the promises.

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Val Strefeler
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