p Microsoft has launched a service for businesses to quickly and easily create a FAQ bot customers can chat with inside Bing search results.
/p p The Bing Business Bot service begins by asking a business owner a series of basic questions about their business, like where parking is, how to make reservations, and handicap accessibility details.
The service then creates a bot that draws on your answers as well as Bing Places business listing data.
/p p If the bot doesn’t know the answer to a question, it will reach out to the restaurant owner — and remember the answer to the question for future customers.
/p p The simple creation of a bot based on Bing Places information provides businesses with a less technical way to enhance their online presence.
The Microsoft Bot Framework is currently used by 130,000 developers to create and publish bots for more than half a dozen chat apps, ranging from Skype to Facebook Messenger.