logo
logo

Microsoft is helping restaurants cook up their own bots

avatar
Eric Grunau
img

p Microsoft has launched a service for businesses to quickly and easily create a FAQ bot customers can chat with inside Bing search results.

/p p The Bing Business Bot service begins by asking a business owner a series of basic questions about their business, like where parking is, how to make reservations, and handicap accessibility details.

The service then creates a bot that draws on your answers as well as Bing Places business listing data.

/p p If the bot doesn’t know the answer to a question, it will reach out to the restaurant owner — and remember the answer to the question for future customers.

/p p The simple creation of a bot based on Bing Places information provides businesses with a less technical way to enhance their online presence.

The Microsoft Bot Framework is currently used by 130,000 developers to create and publish bots for more than half a dozen chat apps, ranging from Skype to Facebook Messenger.

collect
0
avatar
Eric Grunau
guide
Zupyak is a free content platform for publishing and discovering stories, software and startups.