Uber is trialling a new premium support hotline with a small number of users, according to TechCrunch.
The 24/7 hotline reportedly gives some of Uber's most frequent riders direct access to a team of Uber customer service staff if they have a problem.
The feature was spotted by TechCrunch journalist Josh Constine.
Constine said he received an email from Uber that reads: "You've earned Premium Support ... as a thank you for riding 10,633 miles with Uber, we're giving you pilot access to Premium Support — a dedicated hotline of experts available 24/7 if anything pops up.
Fast, friendly support is just a phone call away."
Those with premium support access can reportedly find the hotline number in the Uber app's help menu.