Editor’s note: This was contributed by Elliott Zaagman a trainer, coach, and change management consultant who specializes in aiding Chinese companies as they globalize.
A while ago, I was speaking with a friend of mine.
To see her sacrifice that in order to be perceived as a better manager would be disappointing to me, and in the long run, I believe it would be detrimental to her career as well.
After all, if you’re “niceness” causes your team to fail, they won’t be very grateful for your compassion when you all lose your jobs.
Tough on the task, soft on the people
One of the most useful management books ever written, in my opinion, is a “children’s book.” In the early 1980s, children’s book author Spencer Johnson met management consultant Ken Blanchard at a party, and they got to talking.