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Amazon is updating Alexa to have more natural interactions

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Jerry Anderson
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Amazon is preparing to release three new updates to Alexa to reduce the friction associated with the platform, Ruhi Sarikaya, who heads the Alexa Brain group, announced last week.

Here’s how Amazon is enabling more natural interaction with Alexa to fuel consumer engagement with the platform:

Making it easier to discover and engage with skills using natural phrases and requests.

As discovery of Alexa skills becomes increasingly harder with the addition of more skills — there are currently 40,000 Alexa skills — Skills Arbitration will become progressively more important for consumers and developers.

Improving contextual awareness in follow-up questions for more natural conversations.

At the moment, voice assistants are used primarily for activities like checking the weather, receiving news updates, or making calls.

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Jerry Anderson
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