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The selfishness of Google Duplex

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Thomas Saeler
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This was evident at Google’s I/O keynote, where the company unveiled that its AI can now make phone calls on your behalf, booking salon appointments or restaurant reservations.

The demo was stunning, both because of how human this next-level chatbot sounded and how dystopian the world would be with our robot imposters flooding the phone lines.

When did human service workers become Google’s to experiment on?

My first job was in the summer of 2004.

Last fall, Seamless released a series of ads that highlighted over-the-top special instructions its customers made to restaurants and delivery folks.

With Google’s AI assistant making calls on our behalf, I worry it will become easier for us to abuse small businesses.

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Thomas Saeler
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