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Alexander Ruper 2016-06-08

Survey data means gets you nowhere without a big enough sample size.

Follow these tactics to get customers to actually respond to your NPS survey.

collect
0
Steven Restivo 2021-04-29
img

Most brands aren’t operating full newsrooms and don’t have the capacity to cover breaking news, but there are still ways to participate in relevant, newsworthy conversations — and surveys are a great option. See how you can utilize surveys to add value to conversations, and earn the interest of writers at top publications.

collect
0
Adrian Bray 2016-07-01

This week I posted a story on Inbound.org and was asked a question we Promoter.io hear quite often:

I currently send out NPS surveys to our customer database once every 6 months because I feel like anything more would get annoying.

Have you seen that to be the case or are you confident that once a quarter isn t too much?

Essentially the question breaks down to when and how often should we be surveying our customers.

The problem is that there isn't just one answer that applies to every company — customer journey's are all unique, however we all want their path to end up at the same place — advocacy.

So, to help you discover the answer for your business, here are a few scenarios to consider ...

collect
0
Monte Martin 2016-07-08

Companies distributing promotional items & people receiving giveaways, but the effect is unknown.

Hence the survey infographic will help you know regarding the view of entrepreneurs & recipients on promo products in terms of popularity, price, eco-friendliness, usefulness & ROI effects.

collect
0
Angel Collins 2016-11-25

30% of the times, websites chose radio button format to collect responses from their visitors.

39.5% of organizations use time spent on page as their website survey trigger.

80% had more completion rate for Right-Sided Website Surveys.

collect
0
Cedric Sams 2016-08-09

You may not have time to respond to every single customer who fills out your surveys, but following up with customers who provide feedback is a great opportunity to differentiate yourself from other companies.

Here s what you need to know to craft an awesome follow-up for three different kinds of customer feedback surveys.

collect
0
Mike Estes 2017-04-02

“Surveys are the most dangerous research tool,” says Erika Hall, author of Just Enough Research.

“If you write bad survey questions, you get bad data at scale with no chance of recovery.” With people’s attention spans getting shorter, there is growing pressure to make surveys lean.

More and more people are taking surveys on their phones and if the survey is too long, they drop out.

How can we make the survey short and still get the information we need?

collect
0
Eric Spilde 2016-11-18

I am in the process of developing a survey for a client and wanted to get some feedback on the best tools/providers who can host survey and recruit participants.

collect
0
Debra Simonds 2016-05-19

I'm working on a personal project, and if you could answer my 9 question survey on voice search it would really help me out!

This isn't any kind of formal market research, just questions to gain insight.

Thanks in advance!

https://www.surveymonkey.com/r/BXCP9J6

collect
0
John Nelson 2016-11-01

I'm using constant contact surveys at the moment for some after change and after cancelling their business we're a large insurance agency but I'm not super happy with it.

Do you have a survey system that you're happy with?

Something that will email notify me of new responses and something that I can dump them to an external page once they're finished taking the survey?

collect
0
David Cox 2016-08-22

A great content strategy starts and ends with a total obsession with knowing everything about your best customers so you can attract more of them.

Note: The word best in front of customers is intentional.

Building a consistent customer generation machine from content takes work.

So why spend that energy, time, and money only to attract low revenue, high churn, or simply bad-fit customers?

Now, email based surveys are great, but no tool is a panacea, and emailed surveys have limitations for many businesses.

Limited email capital – You can only email your customers asking them to take a survey so often without starting to turn them off.

collect
0
Eric Spilde 2016-09-06

134 other growth strategies for your business.

All inspired by our database of 650 growth tactics that we've spent $1,000,000s on.

collect
0
Billy Haigh 2017-04-30
img

A Biotech's Depression Drug Returns From Dead, Setting Up Test For FDA

"For women of my generation, it was the 'juggling act.'

Jobs, marriage, children, homes and aging parents were the balls we added, tossing them in the air as our lives filled up and praying they wouldn't come crashing down on our heads."

Those were the conclusions of a recent national survey conducted by Senior Helpers—a worldwide provider of in-home senior care—to gather attitudes on aging parents and their eventual need for care.

“It’s no secret that most seniors prefer to stay in their homes as they age, but we wanted to find out their adult children's attitudes on the topic.”

Some 60% of boomers admit they are concerned about juggling the responsibilities of caring for family with caring for aging parents and loved ones.

collect
0
David Bierman 2021-02-02
img

Vodafone Business’ Chief Marketing Officer, Iris Meijer looks at the use of data in marketing.

The post Getting ahead in marketing: Data as the new oil appeared first on ClickZ.

collect
0
William Hanselman 2021-02-25
img
The findings show that as digital convenience becomes a commodity, empathy by brands will be a key differentiator for customer experience. Brands that engages with target customers on an emotional level without hard selling product and services will win loyalty.
collect
0
Daniel Patel 2021-04-21
img
Around 84% of the respondents in a survey of nearly 100 builders said sales improved last year compared to the corresponding period in the preceding year, with 87% claiming that discounts attracted homebuyers and resulted in sales, says a new survey by real estate portal NoBroker.com
collect
0
Alexander Ruper 2016-06-08

Survey data means gets you nowhere without a big enough sample size.

Follow these tactics to get customers to actually respond to your NPS survey.

Adrian Bray 2016-07-01

This week I posted a story on Inbound.org and was asked a question we Promoter.io hear quite often:

I currently send out NPS surveys to our customer database once every 6 months because I feel like anything more would get annoying.

Have you seen that to be the case or are you confident that once a quarter isn t too much?

Essentially the question breaks down to when and how often should we be surveying our customers.

The problem is that there isn't just one answer that applies to every company — customer journey's are all unique, however we all want their path to end up at the same place — advocacy.

So, to help you discover the answer for your business, here are a few scenarios to consider ...

Angel Collins 2016-11-25

30% of the times, websites chose radio button format to collect responses from their visitors.

39.5% of organizations use time spent on page as their website survey trigger.

80% had more completion rate for Right-Sided Website Surveys.

Mike Estes 2017-04-02

“Surveys are the most dangerous research tool,” says Erika Hall, author of Just Enough Research.

“If you write bad survey questions, you get bad data at scale with no chance of recovery.” With people’s attention spans getting shorter, there is growing pressure to make surveys lean.

More and more people are taking surveys on their phones and if the survey is too long, they drop out.

How can we make the survey short and still get the information we need?

Debra Simonds 2016-05-19

I'm working on a personal project, and if you could answer my 9 question survey on voice search it would really help me out!

This isn't any kind of formal market research, just questions to gain insight.

Thanks in advance!

https://www.surveymonkey.com/r/BXCP9J6

David Cox 2016-08-22

A great content strategy starts and ends with a total obsession with knowing everything about your best customers so you can attract more of them.

Note: The word best in front of customers is intentional.

Building a consistent customer generation machine from content takes work.

So why spend that energy, time, and money only to attract low revenue, high churn, or simply bad-fit customers?

Now, email based surveys are great, but no tool is a panacea, and emailed surveys have limitations for many businesses.

Limited email capital – You can only email your customers asking them to take a survey so often without starting to turn them off.

Billy Haigh 2017-04-30
img

A Biotech's Depression Drug Returns From Dead, Setting Up Test For FDA

"For women of my generation, it was the 'juggling act.'

Jobs, marriage, children, homes and aging parents were the balls we added, tossing them in the air as our lives filled up and praying they wouldn't come crashing down on our heads."

Those were the conclusions of a recent national survey conducted by Senior Helpers—a worldwide provider of in-home senior care—to gather attitudes on aging parents and their eventual need for care.

“It’s no secret that most seniors prefer to stay in their homes as they age, but we wanted to find out their adult children's attitudes on the topic.”

Some 60% of boomers admit they are concerned about juggling the responsibilities of caring for family with caring for aging parents and loved ones.

William Hanselman 2021-02-25
img
The findings show that as digital convenience becomes a commodity, empathy by brands will be a key differentiator for customer experience. Brands that engages with target customers on an emotional level without hard selling product and services will win loyalty.
Steven Restivo 2021-04-29
img

Most brands aren’t operating full newsrooms and don’t have the capacity to cover breaking news, but there are still ways to participate in relevant, newsworthy conversations — and surveys are a great option. See how you can utilize surveys to add value to conversations, and earn the interest of writers at top publications.

Monte Martin 2016-07-08

Companies distributing promotional items & people receiving giveaways, but the effect is unknown.

Hence the survey infographic will help you know regarding the view of entrepreneurs & recipients on promo products in terms of popularity, price, eco-friendliness, usefulness & ROI effects.

Cedric Sams 2016-08-09

You may not have time to respond to every single customer who fills out your surveys, but following up with customers who provide feedback is a great opportunity to differentiate yourself from other companies.

Here s what you need to know to craft an awesome follow-up for three different kinds of customer feedback surveys.

Eric Spilde 2016-11-18

I am in the process of developing a survey for a client and wanted to get some feedback on the best tools/providers who can host survey and recruit participants.

John Nelson 2016-11-01

I'm using constant contact surveys at the moment for some after change and after cancelling their business we're a large insurance agency but I'm not super happy with it.

Do you have a survey system that you're happy with?

Something that will email notify me of new responses and something that I can dump them to an external page once they're finished taking the survey?

Eric Spilde 2016-09-06

134 other growth strategies for your business.

All inspired by our database of 650 growth tactics that we've spent $1,000,000s on.

David Bierman 2021-02-02
img

Vodafone Business’ Chief Marketing Officer, Iris Meijer looks at the use of data in marketing.

The post Getting ahead in marketing: Data as the new oil appeared first on ClickZ.

Daniel Patel 2021-04-21
img
Around 84% of the respondents in a survey of nearly 100 builders said sales improved last year compared to the corresponding period in the preceding year, with 87% claiming that discounts attracted homebuyers and resulted in sales, says a new survey by real estate portal NoBroker.com