Increasing organizations are getting Chief Digital Officers or someone at CXO level to focus purely on digitization.
The transformation involves two different aspect, one via behavioral/mindset and the other one on the technology ecosystem of the organization.
“At least 40% of all businesses will die in the next 10 years… If they don’t figure out how to change their entire company to accommodate new technologies.” — JOHN CHAMBERS, EXECUTIVE CHAIRMAN, CISCO SYSTEM The tech modernization via CX modernization, tech upgrade and automation would accelerate the transformation from technology perspective and it is high on the checklist for the digital officers.
The major dilemma with tech modernization is about: Rebuild from monolithic to micro services architecture or Build API services on need basis within existing eco system and build portals/mobile apps or Reorient the frontend alone for CX and integrate with existing backend via API servicesThe answer to the above dilemma varies based on the context and current status of the enterprise technology stacks.
“In Today’s era of volatility, there is no other way but to re-invent.
Because nothing else is sustainable, everything else you create, somebody else will replicate.” — JEFF BEZOS, AMAZON FOUNDER Amongst multiple tech stacks, Full Stack JavaScript (JS) has been the pick of flavor for many but again it is subject to the context.