CallMiner Eureka is a speech analytics and customer engagement platform that’s based on SaaS.
The platform leverages machine learning and AI to transcribe, capture, and reveal insight from 100% of your customer interactions.
Here are brief pointers that show how exactly the CallMiner Eureka works.
Clients are provided with accurate call transcription.
Further, support is integrated with all market-leading email systems, call recorder, popular social networking sites, and chat.
Paul Bernard, President & CEO
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The company was founded in 2001 and is a leading provider of technology solutions to P insurers around the world.
With a specialized focus on the P insurers, the company has amassed a huge customer portfolio.
Their cloud experience is substantial considering more than 130 of their customers trust them and use at least one of their products through the Guidewire Cloud.
The company enjoys a global presence with offices in North America, South America, Europe, and in the Asia-Pacific region.
He has served the company at many capacities, including securing key customer relationships, communicating value proposition, and defining product strategy.
