It is tough to keep a record of all the on-field activities performed by the employees, their location tracking, their movement, distance travelled and their progress in terms of tasks to be completed as planned for the day.
All of these have a major impact on how your company performs.
Traditionally, decision makers or managers in any company, especially in sales and delivery spend a significant amount of time on the phone talking to their field teams.
It's not easy to monitor field staff in real time and throughout the day Afterall.
Most common reasons for these calls are:Trying to get work updates.Trying to expedite the process or task.Ensuring the field staff is performing as instructed or planned tasks.Cross checking task status or updates to stay on top of their targets.Getting location or time updates to communicate the same to respective clients.
Above reasons, even though very critical, still end up consuming a lot of time that could have been put to better use.