
Oracle Cloud Applications
Cloud / SaaS Application Testing
ERP Testing
Continuous Testing
DW/BI Testing
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Major vendors offering cloud applications across the globe includes Microsoft (US), Salesforce (US), Oracle (US), SAP (Germany), Google (US), Workday (US), Adobe (US), IBM (US), Infor (US), Sage Group (UK), Intuit (US), Epicor (US), IFS (Sweden), ServiceNow (US), OpenText (US), Cisco (US), Box (US), Zoho (US), Citrix (US), LogMeIn (US), and Upland Software (US).Download PDF Brochure @ https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=77759796Among applications, cloud-based customer relationship Management applications to hold the largest market size during the forecast periodCloud Customer Relationship Management (CRM) enables enterprises to store and utilize customer data at scale to offer better services and manage relationships with customers.
Cloud-based CRM is gaining popularity among enterprises due to various benefits it offers, such as 360° view of the contact, accessibility, affordability (especially for Small and Medium-sized Enterprises [SMEs]), rapid implementation, easy upgradation, scalability, and integration capability with other data sources.
With ease of use and affordability, it increases customer retention rates making business more successful.
Salesforce, Zoho, Oracle, Microsoft, and Oracle are some leading vendors offering cloud CRM.Retail and consumer goods vertical is one of the fastest-growing verticals in the regionFactors driving the adoption of cloud applications are the rising purchasing power of customers and the need to satisfy customer expectations, which leads to the existing customer retention and new customer acquisition.
For instance, 1-800-Flowers is a floral and gourmet foods gift retailer and distribution company in the US.
This store is leveraging the private cloud to offer seamless shopping experiences to the customers.