Research suggests otherwise, take a look at the comparison between user preferences between an app and a website for booking travel activities.
Here is how your user panel and travel agency panel should look like
Send out and edit promotions and special offers
Manage hotel, flight & taxi bookings for the itinerary
Social sharing of photos and posts
Search a particular location according to date
Travel Industry Software Solutions are helping maintain connection with customers.
Smart devices, the messaging explosion, deep personalization, frictionless technology, new mobile payments and voice technology are all shaping how consumers and travelers expect to engage with travel brands in 2019.
Right from comparing flight options, getting flight departure times, booking a hotel, each and every aspect of trip can be managed through voice search across different devices.
And if this is not enough, launch of the app heavily depends on the approval process of the app stores.
Furthermore, users are not very comfortable with make outright payment to download a native app just to find out whether it provides features/services needed.
Customers can visit website a website and just with one cluck have app installed on home screen.
