Customer retention is a top priority of every business, especially for eCommerce platforms. This is because of the limited interaction between the customer and the merchant, that too in a virtual environment. Shopify eCommerce store owners can create a lasting impression on their customers with the GreyFOX AI customer engagement platform.
GreyFOX AI is a marketing automation platform designed to improve the engagement and loyalty of the customers at every stage of the customer’s lifecycle. It supports both the Shopify online eCommerce and Point of Sale (POS) system to enable Shopify merchants to use the loyalty program in the POS of their shop. Sellers can offer loyalty points, discounts, rewards to their customers to keep them retained for long.
GreyFOX AI enables Shopify merchants to create an omnichannel rewards program to provide multiple perks to their customers.
Shopify merchants using the GreyFOX AI platform can provide various promotional offers to their customers. It generates trust within the customers which motivates them to stick to the eCommerce platform for years. For instance, Amazon offers cashback offers to the customers that motivates them to stay associated with the platform for years.
The global market for POS in 2018 reached $62.34 billion and as per various experts’ predictions, it is expected to grow at a CAGR of 7.8% by 2025.
Point-Based Rewards and Referral Programs to Increase Customer Engagement
Using the GreyFOX AI platform, Shopify merchants can provide loyalty programs to customers to motivate them to repeat their purchases. Sellers can incentive customers with additional discounts or advanced access to new stock
According to 2019 Statista Reports, The number of mobile POS payment users is expected to hit 1,657.5M by 2023.
GreyFOX AI with Shopify enables sellers to create a seamless, omnichannel loyalty experience for customers.
They provide crucial business features consisting of a powerful CRM system, advertising and marketing automation, subscription sites, and also one-click WordPress organizing.
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