Sindhav Bhageerath
The hospitality sector’s business model differs from other businesses. They sell services directly, through branch locations and through a network of agents. Understandably the IVR is the first point of contact and this can be a make or break situation. It depends on the IVR solution and just how well-implemented it is into the hospitality ecosystem. Should you be considering an IVR system then these features could possibly fulfill the wish list.
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Sindhav Bhageerath
