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According to the Content Marketing Institute, content marketing is a leading way to engage with customers and get in front of potential audiences. “Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action. Instead of pitching your products or services, you are providing truly relevant and useful content to your prospects and customers to help them solve their issues.” Content marketing software is a key way to help businesses get the most from their content marketing.
Not only does effectively created and distributed content help keep customer interest throughout their buying journey – presenting relevant, important, and educational resources to help them realize that your brand both understands your problem and is offering a way to solve it – it also helps you get in front of new customers at the beginning of their journey, growing your brand awareness.
The role of content marketing software in Business
Content marketing ultimately plays two roles for businesses. The first is to develop a pipeline of content to educate consumers, help to generate leads, and move customers through the buyer’s journey. From white papers and case studies to instruction videos and customer testimonials, content is created to help give customers a better understanding of what can solve their problems and how your business can be part of the solution. Without being overly pushy or salesy, good content marketing is able to offer a customer their brand as a resource, increasing the likelihood that the customer will either use your brand as part of their solution or be mindful of your brand in the future as a company to engage with due to helpfulness and relevance.
The other component of content marketing is establishing and building brand awareness. The more relevant content that exists and is being consumed by readers, the more highly it ranks on Google; this means that anyone who is searching topics on Google that you’ve written about or addressed in a blog post or white paper is more likely to find your brand at the beginning of their buyer’s journey during these searches. WebFX says this about the potential impact that content marketing can have on brand awareness: “Brand awareness isn’t just whether your audience knows the name of your brand, but it’s how well they understand the qualities that make your brand unique. In order to create this distinction, your content needs to highlight the qualities that set your brand apart from your competitors. Share the details about your company that make it clear what sets you apart from others in your industry and show potential customers why they should choose you over your competitors.”
Content marketing software solutions to try for better brand awareness
Overall, content marketing can help to increase revenue and customer retention for businesses in every industry. Using content marketing software to help you manage your content marketing pieces process is one way to make sure that your material stays relevant, engaging, and organized. Here are some content marketing software solutions to consider for building brand awareness at your business.
1. SproutSocial
As social media is a critical component of your content marketing, a social media tool is important for most brands to help manage the content on their platforms. SproutSocial content marketing software helps businesses better understand reach their audience with advanced analytics and measurement tools, as well as organize and publish content with their calendar and platform publishing tools. Their all-in-one capabilities of listening, engagement, publishing, and analytics help brands not just share content and engage with users but also track the performance of their content to help shape their strategy going forward. They offer a free trial so your business can try their tools and see if there’s a good fit for your needs and goals.
2. Story, by PulsePoint
This content management platform helps businesses manage and track the performance of content across multiple platforms. Their tools allow them to scale content distribution across leading social media channels, native platforms, and premium websites at a global scale, reaching significantly more audiences and enabling more brand impressions and brand awareness with customers.
