According to a new market research report "Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and Analytics), Deployment Mode, Organization Size, Vertical, and Region - Global Forecast to 2025" published by MarketsandMarkets™, the market size to grow from USD 1.0 billion in 2020 to USD 2.5 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 20.4% during the forecast period.The major factors driving the growth of the customer success platforms market are the advent of cloud computing in customer success, growing demand for advance analytical-based solutions to monitor customer scores and reduce churn rates, and increasing data volume due to growing digitalization.
Furthermore, the emergence of AI and ML to the better monitor customer journey and increasing investments by startups in identifying growth opportunities are expected to provide opportunities for enterprises operating across several verticals in the customer success platforms market.Browse in-depth TOC on "Customer Success Platforms Market”270- Tables54- Figures306- PagesRequest Sample Pages @ https://www.marketsandmarkets.com/requestsampleNew.asp?id=140271118The services segment to record the higher growth rate during the forecast periodOn the basis of components, the customer success platforms market is segmented into platforms and services.
These services help companies plan and strategize operations through design, implementation, adoption, and training.The reporting and analytics segment to record the highest CAGR during the forecast periodIn the customer success platforms market by application, the reporting and analytics application segment is expected to record the highest CAGR during the forecast period.
The customer success platforms market is segmented on the basis of applications such as sales and marketing optimization, risk and compliance management, customer segmentation, customer service, reporting and analytics, customer onboarding, and others (revenue management, customer engagement, workflow management, and project administration).
The key factor favoring the growth of the customer success platforms market in North America is the increasing demand for the enhanced customer viewing experience to strengthen customer retention initiatives.
The increasing number of players across different regions is further expected to drive the customer success platforms market.Download PDF Brochure @ https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=140271118Key and emerging market players include Salesforce (US), Cisco(US), HubSpot (US), Gainsight (US), Freshworks (US), Totango (US), Amity (Canada), Strikedeck (US), ChurnZero (US), SmartKarrot (US), ClientSuccess (US), Bolstra (US), UserIQ (US), Planhat (Sweden), Salesmachine (US), Catalyst (US), AppsForOps (Australia), Armatic (US), CustomerSuccessBox (US), Clientshare (UK), Wootric (US), ZoomInfo (US), Akita (Ireland), Intercom (US), WalkMe (US), and Custify (Romania).About MarketsandMarkets™MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues.