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In this article we are discussing the Telegram app, What is the purpose, how safe is this app, what are the steps to import your chat history from WhatsApp.
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The primary issue with the platform was its increasingly lacking manageability.
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Finally, due to its age, the system needed an upgrade of its scaling capacity in order to deliver the best possible user experience without experiencing any fails and glitches in the process.
Our task regarding the project can be described as:
- to upgrade the existing online chat platform into a modern scalable system that can handle a large workload, and arm it with relevant content moderation and fraud detection tools.
- A highly scalable system with effective moderation, anti-fraud tools and superior data protection compliance.
Our primary goal was to migrate the system to the Cloud Platform. These days, the cloud is the most fitting solution for any platform with a big workload - it is an easy solution for scaling and further development of the system.
The biggest task of the entire project was the development of the content moderation system. We needed a specific solution that would be effective, but not overly penetrative into the user’s conversations.
The development of the fraud detection system was the other big challenge. Online chat platforms are fraud-prone - there is often something fishy going on. In addition to spam - there were more elaborate fishing scam schemes that needed to be taken care of.
Last but not the least was maintaining a high level of privacy and data safety. Due to the nature of the platform, there are always reasonable concerns about the privacy of conversations and user profiles. Because of this, we implemented DLP protocol that makes personal data out of reach for malicious individuals. + erase personal data from analytics
The importance of modern chat apps has been growing more than ever in present COVID times.
With people stepping out less from homes, virtual communication platforms like WhatsApp, Snapchat, Facebook Messenger, and others have been a great source of interaction for all.
Did you know, as per a Statista report, around 2 billion users were accessing WhatsApp Messenger as of July 2021?
Do you want to build a chat app that has such high popularity?
In this article, we shall discuss how you can build a chat app that can become a top platform for users to communicate.
Stay with and read on!
