The backbone of the internet was built on fiber-optic lines. Countries and cities have been connected by fiber-optic cable for decades. However, only recently has it become possible to bridge that last-mile gap between the internet’s backbone and your business.
You need to do business with a fiber-optic network provider that can deliver dedicated fiber right to your business so that you can take full advantage of the fastest speeds. Cable and copper wires, which some companies still offer, can fall victim to distortion and attenuation. The farther away you are from your neighborhood node, the more likely you are to experience distortion and slower speeds.
A business fiber network provider that provides dedicated fiber will give you the fastest connection and limit distortion and attenuation. You are not sharing a line with anyone else, so your speeds do not depend on what your neighbors are doing. A fiber-optic network also provides a more secure environment and is more likely to be future-proof as faster and faster speeds become possible.
The Best Fiber-Optic Network Provider for Business in Texas
When it comes to choosing a business fiber network provider for your business, you should first evaluate your needs and decide what level of service and support you need. You want the best service you can afford with the ability to scale as your business grows. Here are five things you should consider as you choose your business fiber network provider.
Speeds
Fast speeds are important, but you also need to look beyond just the speeds that companies quote.
If you are evaluating a fiber-optic network provider, you should also pay attention to latency. Bandwidth is what a provider will advertise, and refers to the maximum speeds you can obtain. Latency is the amount of time it takes for a request to reach its destination and return to you.
You also need symmetrical speeds, whether you are uploading or downloading. Some providers throttle upload speeds or offer higher speeds only for downloading. This may work for extremely small businesses but will not get the job done for enterprise-level businesses.
Symmetrical speeds have become mission-critical as more businesses migrate to the cloud. 90% of all businesses use the cloud, and IDC predicts that 67% of enterprise infrastructure and software will be cloud-based by the end of 2020.
Reliability
You need a business fiber network provider with industry-leading reliability. This should include a guaranteed uptime of at least 99.999% backed by a service-level agreement, which will give you the consistency you need to power your business without interruption. That reliability should include dedicated fiber and 24/7 year-round network monitoring.
Customer Service
Every fiber-optic network provider for business will likely tell you that they have outstanding customer service. But if you have ever dealt with a national provider, cable company or the telephone company, you know that is not the case. The internet is full of posts about rude customer service, long delays in response times, and arguments and finger-pointing about who is responsible for fixing problems. Look for a company that has Texas-based technical and customer support teams you can reach locally in case of a problem.
Remote Connectivity
More employees have been working remotely during the pandemic. Look for a fiber-optic network provider that offers unified communications and a hosted private branch exchange solution to connect all of your employees, regardless of where they are working.
Additional Services
Whether you need business Ethernet to connect one or more company locations, enterprise-class business internet and phone solutions, unified communications, dark fiber, private connections, or off-site data centers, look for a fiber-optic network provider for business that can handle your specific business needs.
LOGIX: Built for Business in Texas
When it comes to the best fiber-optic network provider for business in Texas, LOGIX is built for business. LOGIX delivers the fastest and most reliable business internet service with a variety of connectivity and business service options – all with symmetrical speeds. LOGIX has friendly, Texas-based customer support teams that monitor performance and security 24/7 year-round. If you need help, the LOGIX support team is a local phone call away.
LOGIX has more than 6,500 route miles, 265,000 fiber miles of connectivity and an expanding footprint throughout Texas. More than 3,000 enterprise buildings are already on its fiber network. LOGIX connects more than 100 data centers and 10,000 of the most demanding Texas businesses.
If you are tired of slow business internet speeds and downtime, frustrating response times or rude customer service, it is time to switch to LOGIX and receive:
- Exceptional service from local LOGIX employees.
- Best-in-class network reliability.
- Business internet speeds up to 10 Gbps.
- Fast response times and flexible options.
For more information about solutions from LOGIX request a quote.
