
Let’s begin with the basics! Chatbots are the computer programs that imitate the human style of conversation. But, did you know there is a difference between regualr chatbots and the AI chatbots?






As many of you will know, Chatbots are the new phenomenon.
Since it is quite a new technology using AI (Artificial Intelligence), it is only a minority of businesses that employ Chatbots as part of their online presence to supplement their customer services.
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Since childhood, we dream about a genie coming out of the bottle to serve us.
In a huge wave of progress, chatbots use is not limited to imitating human conversation in various messaging apps, while it’s going far beyond providing a response to the customers.
The leading players tapping the chatbots potential to avail the immense opportunities offered by them.
The chatbot is a rewarding opportunity not just from the business perspective, but from the user’s point of view as well.
They simply search the databank of replies and provide the response when the context of query matches any reply, else it responds with the message, “Sorry, I did not understand.”
· Smart machine learning based chatbots.