We know that you are going to love your Pleasure Me Online purchase, but if for any reason something isn’t quite right we have you covered. We offer you free returns* within 30 days on all full priced orders.
To start your return, please email us at [email protected] Items must be unworn and in its original condition, with tags, packaging and box where applicable and no sole markings or scratches. Once we receive your return, our QC team will access and process your refund within 5 business days. Refunds are made to the original method of payment and can take up to 7 business days to appear in your account. Any shipping costs will not be refunded.
To return your sale items, please email us at [email protected] Refunds are strictly not provided on sale merchandise. Store credit will be provided in the form of a digital gift card, valid for online purchases for 12 months. Any sale item returns received that do not meet the above criteria will not be processed for store credit. Pleasure Me Online is not responsible for loss of store credit vouchers.
Final Sale Items
Items marked as "Final Sale" cannot be returned for store credit. Final Sale items will be clearly displayed on the product page.
Exchanges cannot be fulfilled for online returns. Due to the high demand of Pleasure Me Online products we do not offer an exchange for online purchases as there is no guarantee we will have your preferred choice in stock. We suggest you return your purchase and place a new order.
Madden reserves the right to repair or replace items deemed faulty. This policy does not affect your statutory rights.
For in-store orders you can return any full priced purchase for a refund or exchange. Items must meet the requirements as stated above. Simply return your item to any Pleasure Me Online retail store in Australia within 30 days of purchase with your proof of purchase to receive a refund or exchange. Please note that refunds are made to the original method of payment and can take up to 7 business days to appear in your account.
Pleasure Me Online is a brainchild and sister company maintained by the terms of services of Digitech Online Solutions.
Pleasure Me Online is an Australian based e-commerce company. We strive to give you the biggest range of products from quality suppliers throughout Asia. We have sourced only the best and most reliable suppliers and cultivated good relationships ensuring that we can supply the best quality products for the best prices every day.
Why deal with us?
We have spent years sourcing only the best sellers and developing strong relationships to ensure you get the product you order at the best quality.
We guarantee that you will get what you order in good condition and good time. We take the risks out of shopping online so that you can get the best quality products at the best possible prices in the comfort of your own home. We have developed our website to be user friendly and we strive to provide you the best shopping experience. Our friendly team are always available to answer any questions on products or your order and we offer a 15 day money back guarantee on all products so you can shop with confidence.
At Pleasure Me Online we love shopping! We have created a site that we love using but we are open to suggestions on improvements so drop us a line anytime.
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