Microsoft365.com/setup

While trying to activate your Microsoft 365 subscription via microsoft365.com/setup you might come across some unavoidable issues that are a result of internal or external factors.

So, if you are also facing issues while trying to activate your subscription, you may use the troubleshooting instructions given in this useful article.Sometimes, error messages like "Sorry, we can't connect to your account.

Please try again later" or "Microsoft Office can't find your license" might appear on your screen hinting that you have done something wrong during the activation.Therefore, to eradicate these issues, you must first learn the factors responsible for the same and then try to fix the activation issues.

Once you are done with that, you can go ahead with activating your subscription again via microsoft365.com/setup.Factors responsible for activation issuesThere is an older version of Office available on your PCYour device is not receiving a good or seamless internet connectionYou are not using the same account to log in that you used for purchasing the subscriptionNow that we know the factors responsible for the same, let us know the method to get rid of the issue as fast as possible.Ways to resolve the issueSolution 1- Delete previous versions of OfficeFrom any browser, go to microsoft365.com/setupThen, log in as an admin to your Microsoft accountNow, go to the 'Admin users' sectionFrom here, choose the user on whose device you're facing activation issuesThen, navigate to the 'Office Installs' sectionAnd, tap on the 'Edit' option.From here, you can remove unwanted registrationsSolution 2- choose a valid account for activation Open a browser and go to the Office admin portalThen, log in to your Microsoft account with which you have purchased your subscriptionSelect the user who is having issuesNow, check if the same user has subscribed to the Office versionSolution 3- Delete cached detailsIf there are some older credentials of Microsoft stored in the Office manager, then you would face activation issues.

You can easily remove these credentials by navigating to the credentials manager available on the control panel of your device.Conclusion-After you are done troubleshooting the activation errors, you may continue with the activation again by simply navigating to the microsoft365.com/setup webpage.

If you still face hurdles during the activation, you must check your proxy settings and manage them in such a manner that it does not restrict you from activating Office.

the product key to download and install Microsoft 365 or Office on your computer.

If you are using any other Microsoft service such as OneDrive, Outlook.com, Skype, or Xbox Live, it means you already have an account that you can use for any Microsoft activity.microsoft365.com/setup