Grab will investigate the report.
If the search results show evidence of accurate and appropriate Standard Operating Procedures (SOP), the Grab will contact the concerned partners and provide full redress.
(Read: Rampant Video Prank Youtubers, This Word Association Ojek Online & Legal Experts)
Grab encourage customers appreciate the hard work of the partners of the driver in performing their duties.
“If the customer accepts the circulation of information involving the GrabFood, we recommend to always check the correctness of the information before forwarding it to the other party,” he said.
The account @hasanjr11 for example, make a video prank of ‘Order Pizza 1.000.000 Gw Cancel, Continue Gw Ga Ngaku Kalo Order!