BBB, or better business bureau, is a non-profit corporation that employs an accredited business system to designate rankings to charities, non-profit organizations, and businesses.
Similar to how BBBs offer incredible support to the businesses to attract customers using a grading system, it also helps the customers gain a better perspective on a potential seller. In fact, it provides a platform for consumers to file a complaint against both accredited and non-accredited businesses. However, many consumers tend to worry if it is worth filing a complaint with the BBB.
Well, we understand your skepticism; therefore, we bring to you details of what happens when you file a complaint with BBB.
1- Customer complaint initiation
Once you file a complaint with BBB, it comprehends whether an issue can be handled by it or not. For instance, BBB does not deal with issues regarding policies, prices, employee disputes, or anything that has to do with government agencies.
If the dispute is regarding a business transaction, then they will send the copy of the complaint to the referenced business to gain its input on the same.
2- Resolving customer disputes directly
BBB usually encourages the companies to answer the complaints raised by the consumers. It offers the businesses around 30 days to respond before any further action is taken. If the issue is handled as per each party’s satisfaction, then the same needs to be notified so the case can be closed by BBB.
BBB also ensures to contact the consumers to determine whether the issue was resolved or not.
3- Dispute resolution proposals
Businesses can answer the complaints using resolution proposals that the BBB will submit to the consumers. Once the consumer agrees with the same, BBB ends up closing the case. Such cases reflect positively on the BBB’s business reliability report.
In case if the business does try solving the issue or feels that it wasn’t at fault, then the case enters mediation or arbitration process.
4- Mediation and arbitration
Once the case enters mediation or arbitration, a third party works with both the consumer and the business until they come to a mutual agreement. A trained professional guides the parties throughout the process.
To conduct meetings for the process, BBB chooses mutually convenient times for both parties to conduct confidential meetings that can last two to three hours each.
During such sessions, the mediators clarify problems to discuss solutions. Mediators will try to help both parties to reach a legally binding yet agreeable solution. The arbitrator, on the other hand, makes a decision similar to a court judge.
Signing off
Well, it is evident from the article that BBB definitely takes necessary actions against the complaints filed by the consumers. So, yes, it is worth filing a complaint with the BBB.
Andrew Richardson is the author of this Article. To know more about Lemon Auto please visit our website: allenstewart.com
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This article will show you “is computer science degree worth it”.
Computer scientists are largely focused on creating systems and software to meet the needs of businesses, organizations, and individuals.Why should you study Computer Science?
If you want to be a programmer, you'll need a computer science degree.You like solving problems that are difficult to solve.Working with computers is one of your favorite things to do.Are you passionate about designing systems, networks, and software?Do you want a job that will challenge you but also reward you?Do you want to work in an area where you can do a lot of different things?Do you want to invest in your future by entering a sector that might be lucrative?Benefits of a Degree of Computer Science It opens the door to high-paying careers: Graduates in computer science have some of the highest starting salaries of any major.
A computer science degree should be towards the top of your list if saving money is a goal.
Emphasis on Concepts and Theory.
A Limited Number of Classes As the number of undergraduates studying computer science grows, colleges are trying to keep up, making it harder to get a career in one.Is Computer Science Degree Worth It?Is computer science degree worth it?
