Okay, before we start with the trends in Salesforce app development, let’s first get you acquainted with some of its very promising statistics over the years--Salesforce has a 20% market share in the overall CRM domain.-Currently, the world has over 150,000 Salesforce clients, and they are consistently increasing.-Companies that switch to the Salesforce CRM witness a 25% growth in their revenue on average.These stats are just the icing on the cake.
All of them point out the dominant platform that Salesforce is when it comes to great CRM platforms.Salesforce- StartersAs the numbers have already highlighted, Salesforce is one of the best CRM platforms in the world.
By using cloud technology to its full potential, Salesforce allows businesses to connect with their customers, giving them a 360-degree view of your entire business procedure by boosting IT, marketing, and sales teams for tracking customer activities all the time.Over the past few years, the platform has become synonymous with every kind of business enterprise, irrespective of the domain it caters to.
Well, Salesforce has worked hard to ensure this, which is a big reason why a platform and company name are considered the same.The right set of Salesforce implementation services make the development of the Salesforce app easier and free of trouble.You must read also: Why Salesforce is the Best Among All CRM Platforms?Salesforce Trends that will Make it Essential for CompaniesNow that you know a bit about Salesforce, let’s take a look at some of the trends that will be emerging to make it increasingly essential for companies-1- Better AnalyticsThe right sets of data and analytics are very important for the better performance of business operations.
As a result, it has become crucial for the companies to switch over to a model that allows them to predict customer behavior well in advance, based on their previous transactions.Salesforce allows the analysts at companies to understand customer behavior, making them better informed about the future decisions that they will make while making their purchases.
With the arrival of technologies like Artificial Intelligence, clients can interact with their prospective customers virtually, leading to a quick closure of sales and better customer satisfaction.IT personnel think that voice technology will become an important constituent of CRM platforms in the time to come.