Step 1: Remove the printer from Devices and Printers
Remove any icons for your printer from the Devices and Printers folder.
1. If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
2. Turn the printer off and on again, and make sure that it is in a ready state.
3. Search Windows for devices, and then click Devices and Printers in the list of results.
4. Right-click the printer icon ( ) for your printer, and then click Remove Device. Follow the on-screen instructions to complete the process.
5. If multiple icons exist for the printer, remove them all.
Step 2: Connect your printer to the computer
Step 3: Set Windows Update to automatically download driver software
Step 4: Install the printer driver with the Add Printer wizard
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