Language I/O (LIO), a leader in multilingual customer engagement, today announced it has raised a $6.5 million Series A round of funding, bringing the total amount of funding raised to date to $12.1 million, which includes the company’s Seed round completed in March of last year. Gaurav Tewari of Silicon Valley-based Omega Venture Partners is the largest institutional investor in this Series A financing, investing alongside Bob Davoli of Gutbrain Ventures and Bruce Clarke of PBJ Capital. Other participating investors include Golden Seeds, Michael Wilens, Tom Axbey, James Pallotta, and Eric Schnadig. This Series A round also included a new investor, Caruso Ventures headquartered in Boulder, Colorado.
“Language I/O is poised to disrupt the $50B global language services market,” said Gaurav Tewari, Managing Director at Omega Venture Partners. “The company has impressed us with its pragmatic approach focused on solving real customer pain points, and has demonstrated exceptional capital efficiency in building its business. We are excited to partner with Language I/O as they scale to the next level.”
In order to succeed, global businesses must give customers in all countries a personalized, local experience regardless of the customer’s native language. Language I/O’s constantly improving AI-enabled language translation platform allows its customers to provide real-time customer support in more than 100 languages, ensuring that company-specific terms are accurately translated through its proprietary core technology. Language I/O’s software is currently focused on translation across all e-support channels including email, articles, chat and social messaging among others. The company is now poised to extend its unique, conversational, B2B translation technology beyond customer support.
