
What is ServiceNow Orchestration | Introduction to Orchestration
Introduction to Orchestration
Orchestration automates simple or complex multi-system tasks on remote services, servers, applications, and hardware.
An Orchestration process can cross all management disciplines and interact with hosted services and all types of infrastructure elements. These capabilities provide a powerful system for managing IT and Business processes quickly and reliably.
Orchestrated solutions aide collaboration among teams by providing reusable data and versioning for both the workflows and the activities within them. Subject matter experts can create activities that are reusable to numerous workflow developers. When an activity requires a change, developers can see the downstream implication of the change immediately by knowing which workflows use the activity. Well-designed orchestrations never fail and apply human tasks to address errors as they arise.
Advantages of ServiceNow Orchestration
Increase agility:
Speed problem resolution, Improve operational IT efficiencies and increase service availability all this comes by automating the repetitive and error-prone tasks to deliver fast and predictable results.
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Accelerate time to value:
Organizations can quickly realize the value from the Orchestrations’ workflow designer, activity templates, a library of pre-built orchestration activities, ready-to-use orchestration applications, and codeless activity designer, and native integration with ServiceNow enterprise IT cloud.
Measure and grow value:
You can measure the immediate benefits arising out of using ServiceNow orchestration with an inbuilt ROI calculator. You can also find the essential areas where automation is needed on a priority basis.
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Activate Orchestration
The Orchestration (com.snc.runbook_automation) plugin is available as a separate subscription from the rest of the ServiceNow platform.
Before you begin
To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.
Procedure
Navigate to System Applications > All Available Applications > All.
On the All Applications page, click Request Plugin to open the Request form on HI.
On Now Support, select the redirect link to access the Now Support Service Portal Service Catalog
On the form, fill in the fields.
Click Submit.
Conclusion:
Information Technology has not been able to reach its maximum levels in terms of growth due to the manual tasks and all other time-consuming activities. ServiceNow Orchestration is a great platform that automates all the repetitive and time-consuming tasks and provides a lot of time to IT teams to engage in innovative works. Deploying ServiceNow Orchestration will help you in driving the innovation and eliminating the tasks that no more requires human efforts.
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