Project Name-Park Ticketing Management System
Language Used-PHP5.6, PHP7.x
Database-MySQL 5.x
User Interface Design-HTML, AJAX,JQUERY,JAVASCRIPT
Web Browser-Mozilla, Google Chrome, IE8, OPERA
SoftwareXAMPP / Wamp / Mamp/ Lamp (anyone)Last UpdatedAugust 2021
In this project, there is one module i.e.
Admin
Admin:
1. Dashboard: In this section, admin can see how many foreigner and Indian ticket is generating today and yesterday.
2. Manage Ticket: In this section, admin can update the price and ticket type of ticket.
3. Normal Ticket: In this section, admin can add the detail of the number of adults and the number of children and print the ticket with their total cost.
4. Foreigner Ticket: In this section, the admin can add the detail of the number of adults and the number of children and print the ticket with their total cost.
5. Search: In this section admin, can search tickets by ticket id.
6. Reports: In this section admin can view how many tickets have been generating in a particular period
Admin can also update his profile, change the password and recover the password.
Some Project Screenshots
Admin Login
Admin Dashboard
How to run the Park Ticketing Management System Project (PTMS)
1. Download the zip file
2. Extract the file and copy ptms folder
3.Paste inside root directory(for xampp xampp/htdocs, for wamp wamp/www, for lamp var/www/Html)
4. Open PHPMyAdmin (http://localhost/phpmyadmin)
5. Create a database with name ptmsdb
6. Import ptmsdb.sql file(given inside the zip package in SQL file folder)
7.Run the script http://localhost/ptmms
Admin Credential
Username: admin
Password: Test@123
Blog : https://phpgurukul.com/park-ticketing-management-system-using-php-and-mysql/
The paper processes were used date back to the 20th century when face-to-face interaction was in more demand to resolve user and customer issues.
The helpdesk used to be a physical location that people would go to for support and the complaint ticketing system was an internal process for managing the requests.
In the 1960s, the concept of telephone call centers was introduced to handle customer service issues, which were supported by Interactive Voice Response – IVR.
What Are the Benefits of Ticketing Management Systems?Here are a few benefits of a ticketing management system that you should know and consider: Centralized System:As the ticketing system was organized centrally there is no need of hassles through spreadsheets or email inboxes trying to figure out the issues and their resolution processes.Automatic management of tasks:Using the ticketing system to manage the processes like ticket categorization and prioritization, ticket routing, alerts and notifications, and ticket status management will support the agents to spend more time resolving the actual support issues.Better Customer Experience:It will assist in improving requestors’ perceptions for the support experience by troubleshooting the basic steps of agent-assisted support in terms of consistency and transparency along with information, FAQs.Enables Prioritization of Work:The ticketing system enables the requests to get prioritized according to the requirement and difficulty of a query, instead of being handled in the order they are received.Drives Staff Accountability and Training:The ticketing system provides managers with a view into the work of the employees which can help brighten the staff development opportunities.In-Built tracking and reporting:The data created by the software helps to drive the resourcing decisions, process improvement and enable the tuning of support processes to increase customer satisfaction.Read More: 7 Aspects You Must Look While Choosing Asset Management SoftwareWhat Are the Best Practices of the Ticketing Management System?Best practices are the set of methods or techniques that are proven to produce the most efficient result.
After thorough experience and research best practices are considered a standard way of doing something.
Here is a list of ticketing management system’s best practices that you should focus on: 1.
