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Which is the Best Ads Network for Tech Support Advertising?

Pharmacy Ads Network
Which is the Best Ads Network for Tech Support Advertising?

Tech support advertising is growing immensely in the advertisement and marketing industry. A large number of tech support companies have jumped into the pool of advertising their services. In this article, you will learn about the platform and its benefit, which will help you advertise your tech support business. tech support advertising, online tech support advertising,

How does Tech Support Work?

Tech support solves the problem for the consumer regarding the products they use. The tech support team can solve the issues through phone calls, email, chat, etc. The support team is familiar with the problem a consumer can face and quickly solves those issues for the user. The developer can fix the regular difficulties the consumers face in the form of a product update.

What are the types of tech support?


Block hours:

A block hour is a form of pre-paid support system where the consumer has to pay for a certain amount of time which can be for a month or a year.


A pre-support is usually the search engine result that the consumer goes through before encountering the company’s website. Some online reviews and suggestions may help the consumer in solving the problem.


Self-service allows the users to solve their problems by themselves by going to the tech support section on the business’s website. The self-support section will provide you with the FAQs which can help you solve the problems and queries.

1st line support:

The users who are unable to solve their issues through self-service can consult with 1st line support who have basic knowledge and can solve simple issues of the consumers.

2nd line support:

The 2nd line support consists of complex issues which the 1st line support could not solve. As users are much more involved in using new technologies, they also face more difficulties in solving their problems at the first line support. The second line support has much more knowledge and product experience in solving the consumer’s issues.

3rd line support:

This support line deals with more complex issues than the issues solved in the above-given support layer. This layer of support consists of research and development experts who can quickly solve the users’ problems.

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Pharmacy Ads Network
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