7 Key Features a Good Delivery Management System Should Have


Shipping out a small number of daily deliveries is simple, but once you start receiving many more, handling delivery operations become difficult. More orders lead to more deliveries, locations, and drivers. Google Maps or simple online route planners, which you utilize for just a few deliveries, might not be capable of handling dozens or hundreds of products. It can be difficult to switch between online and mobile apps and print out routes. Your next move should be to look for a specific Delivery Management System for your last mile deliveries in order to streamline that procedure.


A Delivery management system streamlines the processor of all the stages required to deliver an item from order to doorstep, increases the effectiveness of delivery services, and can help you save time and money. When you employ delivery management software, workforce efficiency shoots up because of intelligent scheduling and paperless processes that maximize working hours.



We'll examine specifically how delivery management systems can help you to grow your business. This article examines the 7 key features of the delivery management system:


1.    Automated Delivery Scheduling

You should switch to the Delivery Management System if you don't like to spend a lot of time. This assists in allocating deliveries in accordance with the unit and weight capabilities. It also feeds information onto the delivery boy app and customizes delivery run sheets. The delivery boy's portable device contains specific information on the route and delivery timetable that must be followed.


2.    Real-Time Updates

Customers should have the option to trace their deliveries at every stage and receive any necessary warnings from a reliable delivery management system. Organizations may obtain a lot of vital information from this live delivery tracking, including fleet tracking, route visualization, and pick-up/drop timing analysis. All of these insights increase visibility and help create shorter delivery processes.


3.    Customization and Seamless Integration

You use a lot of apps and find it difficult to access the tab function you want. But while using the delivery management software app feature, you don't have to fight. These are made with a very user-friendly design so that delivery staff and operations managers can utilize them with ease. It facilitates coordination with end users to provide information about their shipments via phone call, SMS, or email. 


4.    Mobile first

An efficient delivery management system should give the delivery staff an easy-to-use mobile interface that gives them access to all the crucial information about a specific order. Customer information, preferred time slots, route details, any special instructions, delivery verification specifics, or payment information are just a few examples.


5.    Analytical Reports

What about a dashboard that instantly creates reports for you and allows you to observe all of your delivery activities? This magic is performed for you by the Delivery Management System dashboard. Logging in will enable you to access summaries, analytics surveys, and other reports. You can use these reports to analyze your budget and make future plans.


6.    Adaptive Design

You should select a delivery management system with a flexible design. Why is this essential? Because a company's needs may occasionally change. The final delivery in the field is affected by various conditions. Your delivery management app should be able to quickly integrate new features to enable any alignment with business requirements.


7.    Resource and Dispatch Management

But now the delivery management system provides a simple feature for drivers to mark their online attendance, managers can relax. The most tedious work in an operations manager's day is following the drivers to find out their availability. Additionally, drivers can accept or reject orders using this, allowing the management to keep track of the deliveries made by a certain driver on a particular day or hour.



Delivery Management System not only helps in viewing the resources that are available but also in their allocation. This leads to more effective resource management and daily planning. To transform your delivery business and ways to establish excellence, it is a good idea to implement a Delivery Management System that covers all the above-mentioned key points.

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