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How Long is the WestJet Hold Time

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How Long is the WestJet Hold Time

WestJet understands every circumstance of the passengers and allows you to get a hold of someone at customer service. Due to several customer queries, your call can be on hold and receive a response in less possible time. The maximum WestJet hold time can be about 3 to 4 minutes. Within this time, you will be responded to with prompt fixes from customer service.

Get a hold on the chats:


Another quickest manner to reach customer service is on chats. To get the representative on the messages, you need to read the given instructions:

  • In the beginning, you need to open the official website of WestJet airlines on your device.
  • Then, you need to move towards the contact section and see the different ways.
  • From the given options, you need to choose the chat option and get the live chat box on the right.
  • You need to open the live chat box and describe your query in detail.
  • Once you send it to the virtual person, they will immediately reply to you with the best possible solution.


Get a hold on the email:

You can also request customer service via email and get assistance. For this, you need to fill out the email request form available in their contact section. At there, select the category, contact details, and passenger's full name, and describe your query in detail. Once you choose the submit button, you will receive the response within 24 hours.

Get a hold of the social media:

WestJet airlines are also available on social platforms such as Facebook and Twitter. You can follow the below sites and get in touch with the representative.

  • Facebook: facebook.com/westjet
  • Twitter: twitter.com/westjet


From there, you need to send a direct request a call back to the Westjet Airlines representative and get the answer. They are available 24 hours to serve every doubt.

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