How Can I Fix The Kindle Paperwhite Wi-Fi Error?

Steve Smith

Are you facing trouble in connecting your Kindle Paperwhite to Wi-Fi?

Then this article is worthy of reading for the solution.

It will resolve the issues such as Why  Kindle Paperwhite Won't Connect To Wi-Fi

Or another problem you might be going through: Kindle Paperwhite Wi-Fi Connection Failure.

Why Kindle Paperwhite Won't Connect To Wi-Fi?

  •  Inactive internet connection: The most basic reason that can create a mess is the internet connection not working properly. Give a check to other devices for the connection. It conveys the idea of trying to connect the other devices you have to the network. If other devices are also not getting connected, then contact your Service Provider.

  • Airplane mode is in the on state: It may sound astonishing but it is the most common mistake that one can make. Make sure that you have turned the airplane mode off.

  • Incorrect login credentials: Be careful in typing the login details. Perhaps, unknowingly you might be typing the wrong login details. 

  • Outdated software version: The outdated version of the software can also be a reason contributing to the problem. So, if this is the cause behind the problem, means you need to update the software of your Kindle device.

Kindle Paperwhite Wi-Fi connection Failure: 

Quick Fixes :

  1. Restart The Device

Sometimes, this simple process of restarting the device may help it to work well.

  • Press and hold the power button. Hold it for about 40 seconds. This will result in a totally blank screen. The power light will also be turned off. 

  • Now power it on again. Wait till it gets restarted. 

Check if the issue still persists.

  1. Restart The Router:

 If the issue is still the same, try the following steps to restart the routing device:

  • Power off the Wi-Fi modem or the router.
  • Remove its power cable out of the wall outlet.
  • Keep the router in this stage for some minutes.
  • Now, reconnect the power cord.
  • Turn on the router or modem.
  • After a while, the LED light indicators on the router will start blinking.
  • Now, check if it connects to the network or not.

  1. Use the updated Kindle Paperwhite

You may need to update the software. If so, then:

  • First of all, connect Kindle Paperwhite to your Laptop.
  • Go to the Kindle Software update page.
  • Look for the latest software compatible with the model of your Kindle paperwhite.
  • Select the option of downloading. The process of downloading starts automatically.
  • After downloading the latest version, save this file on the device.
  • Tap on the menu button on the Kindle device.
  • Now click on the option for updating the kindle in the settings menu.
  • Wait for the update to be completed.

  1. Try Adding The Wi-Fi Network Manually:

Follow the procedure given below for adding the network manually.

  • Click Control Panel on the start button.
  • In this window click Network and Internet.
  • Now click on Network and Sharing Centre.
  • Change the network settings here.
  • Click set up a new Connection or network.
  • Click on the option to select manually.
  • Now click on the next button.
  • In the window that appeared, Enter the details such as Network Name, Security Key or password, Encryption type, etc.

 [Suggestion: This information is configured on the wireless router or access point. For the default configuration, this information may be present on the bottom of the router or in the router manual.

If still, you can’t find this information, then contact your Network administrator].

  • A Successfully added window will appear.
  • Click on the close button.
  1. Reset The Device To Factory Default: 

If any of the solutions mentioned above didn’t work out, the last try that you may do is to reset your device to the factory default.

The approach to be followed for this is mentioned below;

  • In the Settings menu, Select the All Settings option.
  • Now click on the Device Options button.
  • Tap on the Reset to factory defaults.
  • Tap on the yes in the pop-up warning window.
  • After the wait of a few minutes, it will reset the device to the default new position.


I hope these easy fixes will resolve the issues: Kindle Paperwhite Won't Connect To Wi-Fi and Kindle Paperwhite Wi-Fi Connection Failure.

But if you are unable to get this issue resolved, then you may get in touch with the experts at any time.

Steve Smith
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