Fake patient reviews are rampant across top online doctor review websites, including Google, Yelp, and Facebook. There are platforms offering fake reviews for a fee, while private Facebook groups have emerged as major players in this review sham- generating fake reviews for as little as $5-$10. Healthcare providers, bent on profits, have even violated privacy norms to attain the coveted 5-star ratings.
Much more is lost than valuable time and money spent on an unsatisfactory experience. Often the only action taken against offenders is either a Consumer Alert that lasts for 90 days (for Yelp reviews) or automatic deletion of the review with no warning to other online users of the provider's past unethical conduct. Also, such miscommunication affects the reliability of the review sites, which are still in the nascent stages, considering not all patients factor online reviews in their healthcare decisions.
You can't trust all healthcare reviews you see on the web. Tricksters are everywhere, so it's no surprise that they also like to cheat their way into reviews. They scam their way into fake customer reviews for various unethical and illegal purposes. To help you detect fakes, follow the following six tips to identify fake and worthless reviews, so they don't influence your decisions.
So, the only way to stay foolproof against potential fake reviews is to know when you see one.
Read the full article on the ScoreDoc blog - 8 Tips to Spot Fake Patient Reviews and Choose the Right Provider
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