No matter how excellent your product or service is, it won't gain the recognition it deserves until it stands out from the competition in the market. In fact, having the appropriate marketing firm working for you can mean the difference between success and failure because a successful marketing campaign can be such a boon to your company. As a result, it is vital to take the time to evaluate a number of agencies before choosing the one that best suits your company's demands. It is a good idea to decide precisely what kind of marketing you require in order to do this. Here are some things to think about:
Whether you want to focus on certain areas or completely rebrand your image. Equally important is creating a tagline or logo for new brands as well as changes to well-known goods and services. A major agency might be better able to build a totally new image for you while a younger, smaller agency could have more creative ideas for a new product launch. Issues like the size and pedigree of the agency also come into play here. You should be able to determine the services you want the marketing agency to provide using the aforementioned points.
Choose whether you want to increase awareness in an existing market or expand into a new one. For instance, you might feel your current market share could be expanded in places where you have historically performed well, or you might want to appeal to a younger or more sophisticated audience. In either scenario, it's important to consider the marketing firm's experience working in your specific industry and whether it has the relationships to effectively reach your target demographic. Will the agency's previous experience launching a large-scale campaign for a bathroom fitting company be relevant if you want to raise consumer awareness of a new line of soaps, for example? Ask about what kind of campaign would be best for your product and try to determine whether you are given general answers or whether your unique needs are taken into account. What works for one audience may not necessarily work for another.
Decide whether the content or the format of your marketing needs improvement. Are you attempting to create specific associations for your goods or services in order for customers to recognize them right away? Or do you believe that the platforms through which your message is being shared need to be improved? Hiring a marketing firm with lots of innovative ideas won't help if there is no infrastructure in place to put them into practice.
Various agencies will inevitably have different strengths and weaknesses, so be sure to consider how much experience they have with the type of marketing you want done as well as how successful they have been.
Always keep an eye out for efforts that grab your attention, then get in touch with the company's marketing division to find out who handled the campaign and how it was to collaborate with them. Additionally, find out from former clients of marketing firms in which you have a particular interest how their interactions with such firms went. Was the agency proactive and did it personalize the campaign to meet particular demands, or did it give off the sense that it offered generic, standardized solutions to certain issues?
There are a few more specific questions to think about when you have reduced your search to two or three marketing agencies:
1. Determine who will be responsible for your account and whether the account manager will work with you during the campaign or whether a less experienced account manager will take over after the campaign is up and going. Working with the same team from beginning to end is ideal.
2. Find out how regularly the account manager will report you on the campaign's development, including any costs incurred and any client feedback. Make sure there are no unforeseen costs and a system in place to monitor the campaign's performance before it even starts.
3. It's a smart idea to request that the potential marketing agency create a test campaign to see how well you two get along, what process the agency follows, how attentively it pays attention to your needs, and how proactive it is. Consider, for example, how the agency might handle potential customer promotions and loyalty programs that would give your business more personality, or ask them to create a sales strategy for one of your most recent products.
After following the instructions in this article, you should have a clearer notion of the type of marketing agency that would be most appropriate for your particular campaign. The only thing left to do is to carefully consider what you are receiving and what you are not getting when creating a contract, as well as if the payment terms include any performance guarantees. Best wishes, and let's hope you make the right decision in terms of the marketing firm you work with.