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How to Make a Great First Impression on your Visitors

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Asad Shaikh
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How to Make a Great First Impression on your Visitors

First impressions matter and they can often be the deciding factor in giving your visitors the best experience. Giving your visitors a touchless entry system can be the easiest and the most effective way to assure a great experience. But how do you give your visitors that experience? The answer is as simple as is it revolutionary, a visitor management system. Let's learn more about how it can do it in this article.


Visitor touchless entry explained


Even before they get to the location 

The visitor goes through a journey, a digital journey when they use the Veris visitor management system. You can send the visitor the invite through the Veris app, when the visitor gets the invite, they can use it to fill in the details. Details such as name, purpose, government id and even click a picture. 


After this is done, when the visitor steps foot at your location, they can just scan the QR code or use the facial recognition system (thanks to the picture already clicked at home) at the front desk and breeze through. In a matter of seconds, your visitors can enter your premises safely. 


It should also be noted that the software is highly customizable, each organization and its needs are different and the software has the capability to cater to all of them.


At the location 

The experience shouldn't just end at the front desk, the visitor journey should be seamless throughout to ensure a great experience. The Wayfinder feature of the app ensures that your visitors have full knowledge about where they have to go. It allows them to navigate precisely to the exact location.


You can also configure your visitor management system with your meeting room manager. So if your visitors are in for a meeting they can enter in seconds, navigate swiftly through your location, get to the meeting room and even order meals. 


A perfect great first experience and a delightful journey can be assured by using the right technology and a visitor management system is just that technology.


Last but not least, you should consider the system's usability while choosing the best system solution. The system may be challenging to comprehend and utilise as a result of the abundance of features and integrations. The user experience will suffer, and the goal of using a guest management solution would be defeated. Along with the daily system users, you will also have guests who come to your business just once. The system should be simple to use and understand for visitors who may only use it once.


Workplaces of the future are focused on two primary things, 1- how to optimize all their resources and 2- how to be efficient. Every solution that is provided tried to answer these questions. Veris visitor management system is no different it has been specifically developed to make sure your workplace is fully optimised and efficient.


A secure experience


Security plays a huge role in ensuring your visitors have a great first impression. If your visitors don't feel secure they are unlikely to have a good experience. A good visitor management system not just ensures a fast and seamless entry-exit process it also makes everything secure.


Here are some security features offered by the Veris visitor management system:


  • User consent data retention- You can use this to get consent from visitors first before collecting data from them 


  • GDPR ready- The software is completely complaints with the GDPR requirements 


  • Encryption- An industry-accepted data protection installed to safeguard all your data.


  • Regular penetration testing-  Regular penetration testing is conducted to ensure there are no loopholes.


There are a lot of other great security features offered by Veris that you can know about on its website.


What's more? 

A visitor management system will give your visitors a brilliant experience but it also goes far beyond that. Hybrid working is well o its way to becoming the norm and a visitor management system would soon be the norm as well. For hybrid workspaces, it provides much-needed adaptability, ease and efficiency.


Usually, you would have different platforms for things such as health and temperature screening, badges, host notifications and access controls. This usually meant it was difficult to manage and keep track of these things but with a smart VMS all these are brought together. Meaning your administration has better control over your workplace and makes management efficient. When admins have control of everything it makes them respond faster and hence make sure that they can provide everything the visitors need at whatever time they need.


Access control is another state-of-the-art feature, this gives you the power to control your workplace. Access control integrated with your VMS will allow you to grant or restrict access for anyone and for any amount of time. For eg you have a visitor visiting for 2 hours, you can grant them access for 2 hours, if they stay more than 2 hours, this will trigger an overstay alert and inform you about it. This means you have full knowledge and control of who is on your premises.


So with all its future-ready features adding a visitor management system to your workplace seems like a no-brainer. One must not forget that the visitor management system is not just for a frictionless entry and exit of visitors now it comes with the benefits of security, efficiency, and workplace optimization. Veris visitor management system already has 4 Million+ Check-Ins functional at 300+ Clients and Serves at 1500+ locations.



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Asad Shaikh