Workplace incidents and breaches in policies can disrupt business processes, services, or functions. They can also lead to monetary and reputational loss for an organisation.
If an organisation does not report and negate workplace incidents as far as is reasonably practicable there can be greater consequences.
Let’s understand what workplace incidents are, their reporting and follow up, and how a HRMS can help.
What Are Workplace Incidents?
Workplace incidents are issues that risk the health, safety and security of an organisation’s employees working at a company premise, site, or remotely. As mentioned above, ignoring workplace incidents can result in huge losses. Organisations must invest in resolving such incidents from the moment they first occur. The types of incidents vary based on industries and businesses.
What Is Incident Reporting?
Incident reporting is the process of recording all details about an incident, which can be related to workplace safety, security, property damage, etc., and acknowledging the nominated contacts for their follow up and resolution. It can be done for any type of workplace or remote working incidents.
The follow up of incident reports includes incident investigation, hazard report, review, and corrective action. This process helps in identifying the risks, failures, and hazards that resulted in an incident and improving them to prevent them occurring in the future.
The Role of a HRMS In Incident Reporting
Incident reporting was originally done using paper-based traditional systems until very recently. This process was time-consuming and prone to errors and privacy breaches. But the introduction of automation for incident reporting in businesses has streamlined this process.
Online incident reporting software has also become an essential component of a human resource management system. It leads to better management of every type of incident across an organisation to ensure they are followed up with investigations, identity of the causes and more importantly corrective actions.
