My HP Printer Currently is Offline But Connected How to get it back Online

Troubled because of HP printer offline windows 10 issue? This utterly common issue creates a problem for many users. Learn how you can fix it in no time after reading this complete blog.

Today there’s no doubt in saying that printers are an important part of our professional world. We rely on them every now and then even though they can become a barrier at any time. Users often complain when their HP printer says offline but is connected. Their work suffers and the problem becomes frustrating when the HP printer keeps going offline again and again.

How do I switch my HP printer offline to online?

There are many ways to fix the issue. It totally depends on the root cause of your problem that which solution is appropriate for you.

Try all the possible solutions given below one by one to overcome the situation when the HP printer says offline.

Solution 1: Resolve HP printer offline issue with HP print & Scan Doctor

Applications like HP Print and Scan doctor helps in analyzing what’s causing the printer to go in offline mode. Follow the steps given below to understand how to use these applications to fix the scenario when the HP printer says offline

1. First, open the app and run the HPPSdr.exe file from the downloaded file location.
2. Click on the ‘Yes’ button to confirm the default file location when asked on your screen.
3. Next, click on the ‘Start’ button and choose your printer showing offline status.
4. If your desired printer doesn’t come up on the screen, restart it and try again.
5. Now the application will diagnose all the issues that cause your printer to go offline.
6. Now follow the process that your screen shows and click on Yes to confirm all the desired changes.

Hope this procedure will help you to fix the issue. Else, move to the next possible solution.

Solution 2: By changing printer properties

Most of the time printer offline issue can be easily resolved by making some modifications to your existing printer properties. Below mentioned is a step-by-step procedure to re-configure your printer properties:

1. Open ‘Control Panel’ and navigate to the ‘Devices and Printers option
2. Go to the ‘Printer Properties’ option from the dropdown menu
3. Now open the ‘Ports’ tab to start configuration

• Choose an IP address for your printer
• Click on ‘Configure Port’
• In case the ‘SNMP Status Enabled’ option is checked turn it to unchecked
• Click on ‘OK to save all the changes being made

This will help you fix problem-related to the network. If this does not solve your purpose maybe it is the configuration issue.

Solution 3: Reconfiguring your HP Printer settings

HP printer going offline issues can also be resolved by making some changes in your printer settings. For this, you need to restart your computer and printer. In case the printer is a network printer you can try restarting your router. Refer to the below-mentioned procedure to fix the problem:

1. Open the ‘Control Panel’ window and navigate to the ‘Devices and Printers option
2. Verify that your printer is set as default
3. Right-click on the default printer selected and click on ‘See Whats Printing’ option
4. If any unfinished tasks are present in the list remove them
5. Again select the printer and uncheck the ‘Use Printer Offline’ option
6. Verify that the ‘Use Printer Offline’ option is unchecked
7. Ensure the printer is connected properly to your computer
8. Restart both your printer and computer

Solution 4: Performing Windows 10 updates for drivers and system software

HP Printer offline Windows 10 is frequently caused due to outdated or incompatible software. Although most of the time, updates of necessary software are automatically taken care of by Windows 10 itself in case the problem of the HP printer going offline persists you can always try to update the software manually by following the below-mentioned steps

1. Open settings by using ‘Windows + I ‘
2. Open the ‘Update and Security’ section and click on ‘Check for Updates’
3. In case of any updates available, windows will download those updates
4. Install the updates and check for the issue

Solution 5: By restarting the print spooler service

Restarting the ‘print Spooler’ service might also sometimes resolve the offline issue with HP printer. Print spooler service is used at the time of printing. You can restart this service by using the following procedure

1. Open the ‘Run’ tab by pressing ‘Windows + R ‘
2. Type ‘services.msc’ and then click on ‘OK’
3. After the ‘Services’ window is open, right-click on ‘Print Spooler’ and then click on ‘Restart’
4. Verify that the printer is sill showing offline or not

Solution 6: By reinstalling printer drivers

This method is one of the most commonly used methods to fix the error on Windows 10. You can use this solution by going through the below-mentioned procedure

1. Open the ‘Control Panel’ and navigate to the ‘Devices and Printers’ option
2. Once you find your printer, right-click on it and click on ‘Remove Device’
3. Click on ‘Yes’ in the tab if prompted
4. Once the device is removed download your printer’s latest driver from the printer’s manufacturer site
5. Before downloading the driver checks whether the particular driver version is compatible with your printer
6. After the printer driver is successfully downloaded you can install the driver and start printing

Solution 7: By adding a second printer

In case any of the above solutions didn't work for you and the HP printer offline error is still there on your Windows 10 computer you can try adding a second printer. This can be done by using the following steps

1. Open the ‘Control Panel’ and click on ‘Devices and Printers’
2. Once you find your printer, right-click on it and click on ‘Remove Device’
3. Now click on the ‘ports’ tab and select the ‘Add Port’ option
4. Select the ‘Standard TCP/IP Port’ option and then click on the ‘New Port’ option
5. After the ‘printer Port Wizard’ tab opens click on ‘Next’
6. Enter all the details that are asked for in the tab by referring to your printer’s manual
7. Once all details are mentioned click on ‘Next’. This will add a second printer which will be connected

123 hp com/setup – Install HP Printer Without CD

HP Printers are commonly known for their best-in-class performance and high-quality prints. You can use HP Printers mainly for printing, scanning, and copying by connecting them with a computing device. You can either choose the wired connection using the USB cable or the wireless connection over a secure internet. To use the HP printers with full efficiency, you have to download the software and the driver corresponding to your Printer’s model number and its version. You can easily get online support at 123 hp com/setup for setup, installation, and connection processes. HP provides a professional approach online to set up your Printer wisely and precisely in a single turn.

HP Printer Setup Procedure using Online Help at 123.hp.com/setup

You can install HP Printer on your operating system by following a series of instructions given online at 123.hp.com/setup. It encompasses various steps that you are required to follow for the setup and installation process. Make sure that you have an active internet connection while following up with these procedures. Also, if you are using a wireless connection, connect the computer and the Printer over the same network connection for a successful connection. Follow the steps below:

1. Turn ON your Printer for carrying out the setup process.
2. Now, turn ON your router and check its network speed. It must possess a high internet speed.
3. Connect the HP printer over the router’s connection.
4. Now, open the web browser and type the link ‘123.hp.com/setup’ in the search bar.
5. Hit the enter key.
6. An HP web page for the setup and installation process will open up successfully.
7. Search for the software and driver option, and click on it
8. Enter the model number of your Printer and its name
9. Hit the enter key.
10. The screen will display you the driver that suits your Printer.
11. Click on the download button next to the driver.
12. Wait for the download process to finish.
13. Click on the downloaded link to install the driver.
14. Go with the flow of instructions.
15. Tick the checkbox corresponding to ‘Terms and Conditions.
16. Finish up the installation process.
17. Now, you have to add your Printer to your computer.
18. To add the Printer, head over to the control panel of your computer.
19. Locate and select the ‘Devices and Printer’ option.
20. A new window will appear where it shows you to the ‘Add a Printer option. Click on it.
21. A list of Printers will appear on the screen. Select the name corresponding to your Printer.
22. Click on the ‘Next button.
23. Wait for the secure connection to establish.
24. The setup and installation process is using ‘123.hp.com/setup’ is now complete, and you can successfully use your computer to give commands to the Printer to print, scan or copy the files.

You can also follow up the setup process for all the devices including Windows, Android, Mac, smartphones, etc. There is a similar detailed process for the setup and installation of the HP Printer. There are different software and drivers for every model of HP printer. You can download it directly by visiting ‘123.hp/setup’ on your web browser.