logo
logo
Sign in

How to Troubleshoot a Firestick Remote not working?

avatar
Gracie Rose
How to Troubleshoot a Firestick Remote not working?

Have you ever experienced that the Firestick remote is not working? If so, were you able to fix it on your own? If not, then you are at the right place, here you are provided with full assistance for how to fix this problem. 


Firestick is a smart device that allows you to stream over a million movies and episodes, live sports, music, and more. For this, all you need is a TV with an HDMI port and an internet connection. 


And you will get a permit to famous streaming services like Netflix, YouTube, and HBO Max. But sometimes, users encounter the Firestick Remote not working issue. 


It is quite annoying when your remote fails to follow commands. However, these issues happen more frequently than you think, and the Firestick TV remote is no exception. 


There could be many possible reasons, which can lead to Firestick Remote not working. But it does not matter what the causes are, it is important to fix the issue promptly.


So, to rectify the same issue, below are some troubleshooting steps to do the same. Simply obey the following methods listed below to resolve the issue of the Firestick remote not working.


What are the Causes of the Firestick Remote is Not Working?

Before troubleshooting the Firestick Remote not working issue, it is required to get familiar with its underlying causes. The following are some common causes for the same issue. 


  • Dead and weak batteries.
  • The Remote isn’t paired with Firestick.
  • Interference with Bluetooth connection.
  • Incompatible device.
  • External damage and internal fault.

Troubleshooting Methods to Resolve Firestick Remote Not Working

Rectifying the Firestick remote is not working issue, it is not a complicated task, it is more straightforward than you think. There are several methods available to resolve this issue.


If you are having trouble fixing this problem on your own, then simply go through the following methods to resolve the problem: the Firestick remote is not working problem. 


1. Change the Batteries

When you encounter a Firestick Remote not working issue, then the first thing you should check is your Firestick remote battery. 


As this issue might be occurring due to a dead, weak, and incorrectly installed battery. The Firestick remote is a small device, but it uses lots of power, whenever you press a button. 


If the batteries are the issue, then remove the cover on the back of the remote. After this, remove the batteries and replace them with fresh ones. 


Most of the Firestick Remote takes two AAA batteries. And once you replaced the batteries, use the remote again and see if the problem is fixed or not.


2. Remove the Obstructions

Firestick Remote is a wireless device, and it needs a clear pathway to connect with the Firestick. So, make sure there is no object, which might be blocking your remote or Firestick, like a game console or pile of books. 


Also, remove devices that transmit radio signals, such as Wi-Fi routers or even microwaves. And for better results, clear the path between your remote and the Firestick.


3. Unpair and Reconnect the Remote

Another way to fix Firestick remote that is not working, is to first unpair it from the device and then connect it back. 


As it is possible, that the connection between the remote and the device might need a refresh. And unpairing the remote and re-pairing might help you out. Obey the below steps to unpair and reconnect the Firestick remote.


  • To unpair the remote, press and hold the “Home” and “Back” buttons for 10 seconds.
  • After this, your remote will be disconnected from your device.
  • Now to pair it back, press and hold the back button for at least 10 seconds.
  • If it didn’t get paired, then repeat the same process.


Alternatively, you can unpair and re-pair the remote from your Firestick by using another remote. Follow the below instructions to unpair and re-pair the remote by using a different remote.


  • Firstly, turn on the Firestick using the other remote, and go to the “Settings” menu.


  • Then click on “Control and Bluetooth Devices” and then on “Amazon FireTV Remote.”


  • Now scroll down and to the remote that is not working, that might be called Amazon Fire TV Remote.


  • After this, click on the “Menu” button and then the “Select” button. And now your remote will disappear from the list.


  • Now scroll down and click on “Add New Remote”, then press and hold the home button on the remote to unpair it.


  • Then when the firestick prompt appears, press the “Select” button which you used to navigate the menus.


  • After this, your device will repair with the remote, and now your remote will get in working again.


Sum up

Hopefully, the above troubleshooting method will assist you in fixing the Firestick remote is not working issue. So, before seeking assistance from someone else, obey the above methods as given. 



collect
0
avatar
Gracie Rose
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more