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How do I contact Microsoft about my Hotmail account?

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Gaston Dalmau

If you need help with your Hotmail (now Outlook com) account, Microsoft offers several ways to contact support and resolve any issues you may be experiencing: 1. Use the Microsoft Support Website: Visit the Microsoft Support website. Select "Outlook" under the “Products” section. This will take you to a page dedicated to issues related to Hotmail/Outlook. You’ll see a list of common issues (like "Password reset," "Account recovery," "Sending/receiving email issues," etc.). Choose the one that best matches your problem. Follow the guided steps to troubleshoot the issue. Many common problems have step-by-step instructions for resolution. 2. Contact Support via the Help Menu in Outlook: Log into your Hotmail/Outlook account through a web browser. Click on the "?" (Help) icon located in the upper right corner of the page. Select "Help" to access the help topics or "Contact Support" to initiate a chat with a Microsoft support agent. Fill out the form describing your issue, and choose the contact method (chat or email) to get in touch with Microsoft support. 3. Use the Microsoft Account Recovery Form: If you can’t access your account, use the account recovery form. Enter your Hotmail address, an alternate email address for communication, and fill out the form with as much detail as possible to verify your identity. Microsoft will review the information and contact you with further steps to recover your account. 4. Reach Out on Social Media: Microsoft provides support through its Twitter handle, @MicrosoftHelps. You can tweet your issue, and they may direct you to specific resources or provide assistance directly through direct messaging. 5. Call Microsoft Support: You can call Microsoft customer support directly. In the U.S., the number is 1-800-MICROSOFT (1-888-653-7618). Hours of operation may vary depending on your location. Be prepared to provide your account information and details about your issue for faster assistance. 6. Check the Microsoft Community Forums: Visit the Microsoft Community Forums where you can ask questions and get answers from other users and Microsoft professionals. Search for existing threads related to your issue or create a new post. 7. Visit a Microsoft Store: If you have a Microsoft Store nearby, visit in person to get help. The staff can often assist with account recovery or troubleshooting basic issues. Using these methods, you can effectively contact Microsoft and get the support needed to resolve issues with your Hotmail account.

Tag: Recover Outlook Account

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Gaston Dalmau
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